-
January 2024 by Deidre Bengston
Fast, honest service. Always feel like my vehicle is well cared for by this team and that the work being done is good quality service!
-
January 2024 by A'me Solheid
As the daughter of a mechanic, I have high standards for such establishments. I appreciate the no-nonsense and professional nature of this shop. Issues with my car were triaged and I was given a comprehensive, itemized estimate and was back on the road within a day. My car is driving much more smoothly and has more pickup now. Everyone at the shop was courteous and the office was clean and comfortable. I'll definitely be back for future services.
-
January 2024 by Shawna Vrvilo
Friendly, helpful, and so understanding. I came in with very little money to work with, and they did diagnostics for free and worked with me to fix the most immediate issues I could afford to front. I will definitely be coming back here when I have enough for all the repairs I need. Thank you for being so kind during the whole process, it made auto repair feel far less stressful!
-
January 2024 by john hagen
Put a new alternator in my van with just 1 day wait time. Didn’t try to sell me any additional or unnecessary work. Fair prices & quality work!
-
December 2023 by Jerry Nelson
Had front rotors and pads replaced just before leaving for Phoenix due to apparent bad rotors and pads. Front end had strong shudder during braking. After departing Portland for Phoenix it was apparent that the braking issue had not been fixed because the previous shudder still existed. Inspection on arrival in Phoenix by Toyota repair shop indicated that after market rotors were extremely warped. I wasted $600 on this brake replacement at your shop!
-
November 2023 by Joebert Rosal
Convenient, great customer service, clear. Called 6 places and were the only one able to squeeze me in same day for a brake check - didn’t cost me anything to get a quote. Had some delays due to parts shipments but they kept me in the loop which I appreciated. It Probably took about 0.5-1 hrs for the actual check. Quote had more up sell than expected which is why I took the full service elsewhere but I appreciated that they didn’t give me hassle. I would go back here again for brake and clutch needs.
-
November 2023 by Kimberly Mead
I had my car inspected and repaired. Was a great experience from start to finish. All questions I had were answered efficiently and pricing was reasonable. Will come back here for any future repairs and highly recommend.
-
October 2023 by Ethan Newcomb
My girlfriend and I have gone here for repairs and maintenance several times but will no longer support this business. Some time after she picks up her vehicle she gets a call from an unknown number and they claim they had video evidence of her car hitting theirs. We know for an absolute fact that she did not hit another car so we were not worried about a false claim but we’re very confused how this random person got her number. My girlfriend asked for the video to be able to see if one of the employees parking her car had hit it but they never sent it. Flash forward my girlfriend scheduled an appointment for her brakes to be done and later receives a call saying her appointment was cancelled because she apparently threw them under the bus for something they claim they didn’t do. She asks if they had seen the supposed video and they say they “trust their neighboring businesses of over 15 years”. Which tells me that someone from Motor Car Doctors provided someone with my girlfriends information without permission so they can contact her to try and pressure her to admit to something she did not do. This is an extreme violation of privacy and has the potential of putting her in danger over something they did not confirm happened. I will be telling everyone I know to avoid this business. If this is the type of thing they’re willing to do I absolutely do not trust their integrity.Service: Auto maintenance
-
September 2023 by Brendan Schwartz
I brought my old dodge Ram in for a misfire code. They diagnosed the problem and fixed it the same day for a reasonable price . Eli was very informative and personable and even showed me my burned out plugs that had failed. I left there with my truck sounding better than ever. For my first time at this business, I was very impressed with their service and will surely come back next time!Service: Auto engine diagnostic
-
September 2023 by Moriah McDill
These guys are great! Felt safe & confident bringing my car here. Awesome owners and workers, so kind and helpful. Highly recommend!!
-
July 2023 by Andrew
I cannot say enough positive things about this shop. I brought my car in the first time about a month or so ago for them to diagnosis a noise that I was hearing and they did not find the cause, but they however did find out that my control arm bushing were pretty worn out. They took pictures and gave me a detailed report. I decided to get a 2nd opinion and I took it to another shop in Aloha and they tried to rip me off and tell me I had multiple other things wrong. I decided to take my Subaru back to this shop and sure enough they did not find any other issues like the other shop claimed. I had them do the repairs and my work was done prompt and professionally. These guys are honest and trustworthy and their prices were pretty darn fair. I will definitely give them my business the next time I need anything done on my car. Thank you so much guys!Also since the repair has been done I have no heard that rattling noise so I think they got my problem fixed. Very happy customer here!
-
July 2023 by jason wharton
I had an obvious issue with my engine. It suddenly didn't have enough power to even run the AC, or accelerate on an incline... Error code said that there was multiple cylinder missfire, which would be an obvious cause...I brought it in to have the missfire looked at, and was told that it wasn't misfiring. That the error codes were a likely computer issue that could only be corrected by the dealership. I strongly disagreed. I'm still not really in agreement, but after driving it once leaving I totally agree that it's not misfiring anymore.So I don't know if they did anything at all to fix it, but it's running much better now... & they didn't charge me, and I gave them a hard time for not trying to fix it... So whatever happened, I'm happy with the experience now & sorry for giving them such a hard time.
-
July 2023 by A. pH.
Brought in the car for A/C service. They were excellent. I started bringing my vehicles here after a not so great experience elsewhere and I'm always very satisfied with the attention, care, knowledge, and service levels that they bring to the table. My GP was done about an hour after I came home, with preparatory steps taken in case the A/C fails again. Couldn't ask for anything more.
-
July 2023 by Kari Brennan
I first learned of MotorCar Doctors over ten years ago, when I a coworker HIGHLY recommended them to fix my clutch. I was not disappointed.Now, years later, I still consider them one of the best shops in the PDX area, and honestly it's *tough* to find a place that still repairs clutches these days.My recent visit was so great -- they got me in and out in less time than I would have imagined, and they treated me with respect, courtesy and friendliness. I really appreciate that everything was explained to me and in a way that made sense.I mean, I hope I won't have to replace my clutch again any time soon, but I will definitely be back for other maintenance and repairs, and I would recommend them to anyone looking for a mechanic who not only knows their business, but also treats their customers so well.
-
July 2023 by Amber Buhler
These guys were amazing! We had bought a clunker from a used car dealer for my teen, and the guys here walked us through the whole report, explaining everything. They even looked up lemon laws on their computer while we were there. They were so sympathetic to my daughter and didn’t charge her for the computer diagnostic! I would send anyone I know here.Service: Vehicle Inspection
