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July 2025 by Kishan Patel
I stayed at Extended Stay America and was very disappointed. When I checked in, they gave me the wrong key and it did not work, so I had to return to the front desk. Later, I asked for toilet paper and they did not have any available. The free breakfast was just hot water and frozen muffins, nothing like what they advertised. I paid the same price I have paid for a nice room at Best Western, but this was nowhere near the same quality. It was not worth it.
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July 2025 by John Noble
Staff is great! ESA works to upgrade the facility. Housekeeping does a great job cleaning the rooms!
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June 2025 by Gary Rubin
Nice quiet dark room. Comfy bed. Very friendly staff.
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June 2025 by Alicia Stubbs
Nay, Johnie and the entire staff are amazing. Very accommodating. I definitely recommend staying here.
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June 2025 by Checho Moye
Service was amazing and friendly, Marz was super helpful
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June 2025 by Linda Wigren
Jonnie, Nay and Mars are absolutely awesome helping the guests and meeting their needs.@
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June 2025 by Emma Reisch
The staff at the Beaverton extended stay are absolutely amazing. From the management to the front desk staff, maintenance and housekeeping, everyone has been really nice and helpful.
Danea is the most hard working and dedicated person I have encountered in a long time. On top of that she is kind and thoughtful.
Marz in the front office is always a delight to see, she is savvy and her upbeat energy is unwavering and she can bring a smile to anyone's face.
If you are ever in need of a place to stay for a longer amount of time, I highly recommend the Beaverton extended stay America
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June 2025 by Ashten Watson
Marz, and Nay are great! Extremely helpful, and friendly service!
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June 2024 by Ryan Zoelch
It was great room was clean
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May 2024 by debra kruckenberg
I stay in hotels frequently. This is by far the best deal for many reasons. 1.) Cost. 2.) Staff! All are approachable, compassionate, informed and professional!I have been treated with absolute kindness and respect. The rooms at the Beaverton location are clean and well maintained. Nice towels. Cozy bed. The air conditioner is efficient AND clean! With clean filters!I am not familiar with Beaverton, however public transit is close by. 1 Block from costco...awesome! The grounds are well kept! Nice, full green grass! Love that! This is a quaint, well managed, superbly staffed little gem!It's obvious the team here takes great pride in what they do! I sure appreciate that!Thanks guys for making me feel so welcome!
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May 2024 by S
My stay at ESA has been good. The staff are helpful and always friendly. The Manager and the Assistant Manager are doing a good job.Rooms: My room is great, everything works great.Safety: I feel safe here.
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May 2024 by J T
Largely an unethical and difficult company to work with. They publish ads that they don't honor and deny you when you use their own system to book rooms that match their ads they place.Locations are usually good. Rather than having cooking utensils or rooms with pots and pans you have to check them out at the front desk making it very inconvenient to a guest.Hotel manager stated they never even heard of their Best Rate Guarantee "I've worked here xx years and that doesn't exist!" I pointed out where it was on their own website and the form that is used to request I was ignored and they repeated that I was misinformed.We spent hours on the phone with "customer service" trying to fix the issue which was never resolved. Being that the employee was already onsite and needed a place to stay for the next month we were left with little option other than to pay the increased rates. Classic bait and switch. Horrible company.
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May 2024 by Raul Cruz
The floor was dirty.
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May 2024 by Jessi Paige
Hard working staff mostly. Overworked- and improperly staffed if you ask me. I have worked front desk- and their job is very demanding- more physical than other front desk jobs. Front desk should be paid more.Very poorly managed property. 1 of my last interactions with the manager included him telling me- he was tired of dealing with- bare minimum accomadations to my disabilities- mind you standard requests at any other- self proclaimed hotel.That is the nicest thing I can say in summary. Smokers are a consistent problem here! I appreciated having a place to live with my baby, while trying to get back into housing. I didn't appreciate how poorly management handled all issues regarding me- or the continuous intimidation & bullying I experienced from other residents that literally affected my ability to breathe & significantly affected my mental health. I say this a single mother & domestic abuse survivor. Telling management about these issues, my disabilities barely moved them. If you ask for compensation for having something like smokers outside your door regularly (after being vehemently promised it won't be an issue) when you have asthma- injure you- don't expect much- without speaking to a lawyer. I also had to call police after changing rooms due to a mold issue- in the walls. Because my aggressive entitled -neighbors are/were chainsmokers. I asked them ONCE literally on video to stop smoking- in front of my door. I was met with threats- and then they attacked my door for nearly a week with giant jagged rocks. Management saw the damage-and the rocks by my door- and only scolded them! I called police because of the attacks. Then they slashed my tires- had to replace all 4! MORE MONEY THAN I HAVE! Just because I asked this trash to not smoke in front of my door- because I was having severe chest pains & my throat was swelling! Last 2 weeks there, and during extra cold- any drastic change in temperature - hot to cold makes the locks stop working. Staff was not even aware- of standard tool used for this type of lock malfunction . I had to ask management about it- after being forced to get into my room through a window- you go there you will see all the broken screens from other guests being locked out too. My understanding is the majority of the staff- doesn't even know this tool exists. Hospitality is not a specialty here- due to management locally & in corporate. They don't care if you're disabled- or have nowhere else to go. Even when you're a paying customer.Be aware.
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May 2024 by Crystal Penney
Decent hotel for the price. The manager and staff was very helpful
