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February 2024 by Zach C
This is by far the best Vet around. They are so friendly and truly care about your pets. No one takes better care of animals than Dr. Smith and Cory. I love coming here for my dog. We will continue being patients at Hart Road Animal Hospital, and appreciate all that they do!
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December 2023 by Ronan Dolan
I wish I could leave less than 1 star. Everyone, please for the love of God take your dear pets somewhere else. My roomate and I's cat was very sick so we made the mistake of bringing her here. First of all, when I called in the receptionist was the rudest person I've ever talked to. She had NO empathy. When I finally took our cat in, all of the staff were incredibly rude. This whole team lacks empathy. And EVEN WORSE they, without my permission, PERFORMED ADDITONAL SERVICES THAT COSTED ME $500 EXTRA. Please animal lovers, take your sweet pets somewhere where they'll actually be cared for.
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December 2023 by Steven Do
Dr. Smith and crew rock! ^_^
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October 2023 by Mishiwa
Hart Road Animal Hospital is the best about caring for your fur babies! They have a great staff and really take the time to explain everything they are doing.
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September 2023 by Jen Shupp
Dr Smith and her team are wonderful! They listened to my concerns about my fur baby. They treated her and I with respect and kindness. The vet tech (i wish I remembered her name because she was great! Maybe Melissa?) Sat on the floor with my baby to help her feel more comfortable and you can tell they honestly are there because they love pets. They took everything into consideration to come up with a treatment plan that made sense. They don't price gouge you. They just give great quality care I think all animals should have. We have found our new family veterinarian clinic.
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August 2023 by mike mcmillan
Hands down the best care for my dogs. I really really like the way they care for my dogs! Plus, I can go into the room with them instead of someone just taking my baby.
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February 2023 by Benjamin Murphy
We have been taking our cat to Dr. Smith and company for 2 years. It was my first visit to the office in-person today. It felt like Jenny and Dr. Smith were like family to our cat. They were also very up-front with cost estimates, and offered helpful treatment suggestions while being no-pressure. Happy to have Hart Road Hospital as our vet!!
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January 2023 by Tony Atkins
Dr. Smith has been incredible for over a decade of care for our dog and cat. Surrounded by a great staff, they are consistently honest, pragmatic, and genuinely caring. Definitely consider this place to take care of your animal. I won't trust anyone else. It took me going to a different emergency animal hospital to be motivated to leave this review.
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January 2023 by Cassy C
Wonderful staff that's very helpful, compassionate and knowledgeable. I come here from SE Portland based on a recommendation and am happy to make the trip for such good care.
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November 2022 by Ty Raddue
Very good, they will become my normal vet going forward.
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October 2022 by Mar P
Our family has been coming to Hart Road Animal Hospital for over 20 years for Vet care of our past 3 Golden Retrievers. Everyone there is always caring and helpful. I consider them like family.We now have a wonderful, sweet 3 year old Golden Lab and even though she sometimes behaves like a goober at the Vets, they are very understanding and patient with her. Dr. Smith and especially Corri are the best! Thank you for always being there and for your loving care of all our past dogs and now our Sadie girl.
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September 2022 by David J.
STAY AWAY. We are a BIPOC family. I didn't tell Dr. Smith that I'm a human medical provider which I think would have changed her behavior, but I'm glad I did not. I have never in my life been talked down to like Dr. Smith did and in such an abusive fashion. Snap judgments and racism are the only explanation because there was absolutely no reason to treat my family and me the way were treated. We were not rude in the least, but certainly defensive. My daughter's cat had an urgent conjunctivitis appointment, it was not a routine get-to-know type visit. My nanny and daughter took her cat in to be seen because I have a schedule of HUMAN PATIENTS TO SEE. She started the conversation by rudely saying "If you cared, you'd be here yourself, It's not a good look." I then told her we would approve meds and the exam and she said "are you even going to pay me?" When I told her we would not be continuing future care at her practice and would go elsewhere, due to her abhorrent behavior, she sent the cat home untreated with an infection out of spite, saying "We don't need patients like you" WHAT?! As a BIPOC provider myself, for one, I'd never send a patient home untreated, and secondly, I'd not judge a BIPOC child cat owner trying to get her cat well. You judged a 13-year-old little girl and her nanny harshly, treated them downright abusively and sent home a sick cat out of spite. I have never had a single issue with physicians or veterinarians, but clearly, Dr. Smith chooses who she treats with respect by the color of their skin.
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August 2022 by Robert Sanchez
The animal doctor wanted to put a muzzle on my pet when he never bit no one. Further she took him to a back room away from his owner. Not trusted.th
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August 2022 by Carmen Lukowski
Dr. Smith and her entire team are wonderful ❤️ She is very knowledgeable and often sends me home with additional information to read over- which I greatly appreciate!They do a great job working with my older dog who can get a bit anxious. I’ve noticed that they really focus on making sure every visit is a positive experience for her. You can really tell how much they care about their patients. Even my dog (who can be a bit of a grump, especially at the vet) has warmed up to them- which is a huge compliment in itself!!I was surprised to read some of the reviews, but you can’t make everyone happy. I wouldn’t take some of the reviews too seriously- especially when they come from people that complain about the prices for quality veterinary care or are upset that the Dr. is recommending basic vaccines that are even required by law in the state.. Yes they’re not clearance prices but they are very reasonably priced.Thank you for always taking great care of my Luciana!
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August 2022 by Carmen L.
Dr. Smith and her entire team are wonderful She is very knowledgeable and often sends me home with additional information to read over- which I greatly appreciate! They do a great job working with my older dog who can get a bit anxious. I've noticed that they really focus on making sure every visit is a positive experience for her. You can really tell how much they care about their patients. Even my dog (who can be a bit of a grump, especially at the vet) has warmed up to them- which is a huge compliment in itself!! I was surprised to read some of the reviews, but you can't make everyone happy. I wouldn't take some of the reviews too seriously- especially when they come from people that complain about the prices for quality veterinary care or are upset that the Dr is recommending basic vaccines that are even required by law in the state.. Yes they're not clearance prices but they are very reasonably priced. Thank you for always taking great care of my Luciana!
