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November 2023 by Nancy Gudekunst
The people at Heitzman are down-to-earth and family-oriented. Even though there were a few unavoidable starts and stops, I was kept informed during the entire process. The team attempted to speed the repair knowing I did not have a rental. I trust Heitzman to tell the truth and have integrity to take care of my auto body needs.
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November 2023 by Alisa N.
Heitzman body and paint is a wonderful company! We worked with Danielle directly but the other team members were very friendly also. We got rear ended by another vehicle and brought our Jeep Patriot here for repairs. They were super nice and thorough with their service . We got our Jeep back and it was like nothing had ever happened. The quality of workmanship was amazing! I definitely recommend this company to anyone who needs body and/ or paint work for their vehicle!
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October 2023 by Diane Garrett
Such nice employees. Very informative and patient. So far I am satisfied with the repair of my car.Services: Painting
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August 2023 by Kathy Archibald
Excellent, professional work & service. I have been a repeat customer because of their excellence. Had a long wait for appointment due to being backed up but we’re early in completing my work & kept me informed every step of the way. Would wait for a future appointment if necessary!Service: Painting
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July 2023 by Carol Kirkbride
I have had a couple of smaller issues with a bumper and also a scratch on the side panel of the car. Heitzman had always been very responsive and on top of things. They are also very helpful with suggestions and quick turnaround. This latest side panel scratch was taken care of quickly and expertly. I highly recommend them.Services: Painting
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June 2023 by Ralph Archenhold
Heitzman did a great job repairing my car after it was hit when parked in the snow. They had to replace the bumper on my new car. It took a little longer than I would have liked and I had to call several times to check on the progress rather then waiting for them to call me. But the end result was very good. They even advocated for me to get a comparable rental to my car when Enterprise was going to rent me a cheaper one.Services: Painting
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June 2023 by Darrin Quillen
They did a great job on my car, friendly people and really good customer service. I wouldn't hesitate to recommend or return to them if needed in the future.Service: Body & Trim
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June 2023 by Michael S.
This was the best experience I have ever had at a body shop. They fixed my Kona's rear damage and it looks as good as new. Plus, the outside and inside haven't been that clean since I bought it new. They had enterprise there when I dropped off the car and was able to just drop off the car at their shop when mine was completed. They went above and beyond my expectations!!!
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May 2023 by Alyssa Andrade
I called Heitzman today feeling lost about the tangled web of the auto insurance industry after my car was involved in an accident yesterday. Although they are booked out further than what my life can handle at the moment (which is great and means they are reputable!), Danielle offered amazing advice and helped me navigate what I can do next. There’s no better feeling than knowing a complete stranger is willing to help you out in your time of need. DANIELLE YOU ARE A GEM ? ♥️
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May 2023 by Alyssa Leigh
I called Heitzman today feeling lost about the tangled web of the auto insurance industry after my car was involved in an accident yesterday. Although they are booked out further than what my life can handle at the moment (which is great and means they are reputable!), Danielle offered amazing advice and helped me navigate what I can do next. There’s no better feeling than knowing a complete stranger is willing to help you out in your time of need. DANIELLE YOU ARE A GEM ? ♥️
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April 2023 by Audrey Harbottle
They were all so helpful & polite! Taryn worked quickly to get me an estimate for repairs and a temporary solution to fix my dangling bumper! Thanks for the help, everyone!
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March 2023 by John G.
Superb service, communication, pricing transparency, and explanation about a reasonable timeline from this family owned shop. I worked with Danielle, she was terrific. Let's be honest, no one wants to find themselves in a body shop, but when they do they want to have service like this. They handle all the back-and-forth with the insurance adjuster. The final icing on the cake was that my final bill came in quite a bit under the original estimate. Highly recommend!
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February 2023 by Ping Wu
Heitzman Body & Paint was incredible. Their customer service is the best. I went to several auto body shops to take a look at a dent in the front bumper. None of the other auto body shops in the area was willing to take a look at it. They all treated me like I was a nuisance. The lady at the front desk at Heitzman Body & Paint not only took the time to take a look at the dent, she also advised me on how to fix it. I took her advise and was able to fix the dent on my own.
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February 2023 by Shelley H.
Can't say enough good things. Have had to use them twice. When I was in a stressful situation, the friendly front staff and knowledgeable techs put me at ease.
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February 2023 by Apozitude
I believe excellent service isn’t just about the quality of work that’s provided, but also the connection with the people. There’s a small window of opportunity in body shop to make these kinds of connections, but at Heitzman, Taryn makes a point to go above and beyond to build that connection, to establish a sense of trust. The calmness in her voice as we discussed the totality of the repairs I needed was comforting. The whole team here is friendly and make you feel like family. I know Taryn couldn’t deliver on those promises without the hard work of those unseen faces in the shop doing all their beautiful work. Thank you each and every one of you.Services: Body & Trim
