H&R Block tax professionals are knowledgeable and can handle various tax needs to maximize refunds. Customers can set up appointments at local tax preparation offices or work with tax consultants from home. The company prioritizes customer well-being by deep cleaning offices, disinfecting high-touch areas, and practicing social distancing. Clients can also use the Digital Drop-Off service to work with tax pros remotely. Reviewers praise the convenient appointment options, friendly and thorough tax professionals, and the ability to get a good refund. One customer had a positive experience with their tax professional, Ann P., who was helpful, professional, and made the tax preparation and filing process as smooth as possible. Another reviewer, Jan P., was also commended for handling a difficult tax situation. Overall, H&R Block provides reliable tax services and a satisfactory customer experience.
