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November 2023 by Kristy C.
100/5 stars - exceptionally exceeded our expectations. Michael and his team are some of the most sincere and kind people we have ever met. My husband and I who are from Florida, ran into some car issues during our stay in Oregon and Michael went above and beyond to assist in anyway he could since we were in a crunch for time. I wish we had his type of help and will-to-assist in Florida. We left his shop feeling like family and would absolutely recommend this shop to all whether from out of town or locals. -James and Kristy
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September 2023 by richard (ukchard)
Great experience and very respectful/responsive staff. They worked on my Mercedes and went above and beyond to even fix additional stuff. Price was not particularly cheap but better than dealership. Highly recommended and will definitely be bringing my other cars to them.
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September 2023 by Eric Wittkop
Well ... I've found my new mechanic. Michael and his team came through with incredible quality, service, and integrity. I'll be referring friends and family to this shop from here on out. Thank you again.
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August 2023 by Carolyn Haats
AMAZING!!! The team at Import Auto Repair was awesome to work with. Michael gave me detailed information about what was happening with my car every step of the way!!! Prices were reasonable and work was done perfectly in a timely manner! I will never choose another auto repair shop!!!Services: Transmission
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August 2023 by Barb Young (she, her, hers)
Import Auto Repair is awesome! They provide wonderful customer service, are very knowledgeable, and upfront and honest about what's going on with your vehicle. I highly recommend them!Services: General repairs & maintenance
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August 2023 by naomi b
Honest and affordable diagnosis and repair services. They service all of our family vehicles. Highly recommend!
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July 2023 by pj stout
David was a huge help in getting my BMX X5 suspension issues fixed. I was chasing down multiple different problems, but David helped narrow down the clunking noise I was hearing and got it repaired at a fair price.Service: Steering & suspension repair
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May 2023 by Michael Levine
I have been relying on Import Auto Repair for 17 years to keep my 1998 BMW 328ia in top shape; they are the best in the business!They are thorough, trustworthy, superb mechanics who really know how to service high end German automobiles!Dr. Michael Levine
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May 2023 by Paul Atti
Took my wife’s X5 here and he was very reasonable and quick… best part was nothing else mysteriously broke afterwards.Service: Engine repair
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March 2023 by Laurence Lawless
I have been bringing my cars to Import Auto Repair for over 20 years. Michael and George are excellent mechanics. Quality work, fair price, only fix what needs fixing. They are my trusted advisors when it comes to cars. My grown children now bring their cars to Import Auto Repair. I highly recommend Import Auto Repair.Services: Exhaust
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March 2023 by Joseph Colburn
Brought my car in for a basic oil change everything went perfect! Will be coming back every time! Everyone was kind and timely! Especially David!Service: Oil change
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February 2023 by Pham A.
They took care of my car in a pinch and do pretty good work on your import. They seem to be knowledgeable and run an honest shop, but they don't reply to quotes messaged through their online website. Why have a query form if you're not going to respond to it? I've sent a couple of requests for quotes on some further repair and maintenance work and never heard back both times so I'm taking my business elsewhere. A bit on the higher priced side as well.
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February 2023 by Ward Newman
Michael Kel and the staff at Import Auto Repair are first class professional mechanics. I had them replace a failed coolant pump on my Lexus RX450H. They helped me troubleshoot the sounds I was hearing via Text Messages and videos. They had an ultra competitive price (beat the dealer by $1500), finished the job ahead of schedule and honored their pledge that if they finished it in less than the quoted hours, the price would drop. They are honest with the price and did a quality job. This is the best mechanic experience I have ever had. Five Stars.
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November 2022 by Mike S.
Excellent mechanic. Good advice, value, and body of work. Been using for over 15 years.
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November 2022 by Dan Fajardo
Great Job Import Auto Repair shop, took my Audi A4 2.0T Quattro with a signal in the dash board, after plugging into the machine and detecting the fault, repaired it in a quick and reasonable time and cost basis. I will continue to use your shop for future servicing, and recommend your services to other people. Again, Thank You, Dan FajardoServices: Battery