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October 2023 by Sir Michael Soprych
Before banking at KeyBank I was saddled with horrendous overdraft fees at a rival U.S. Bank, that shall not be named. The account manager at Beaverton KeyBank hooked me up with a Hassle-Free checking account and now my overdraft nightmare is literally over. KeyBank has been the best bank to do business with as they have a product for almost everyone. The Beaverton branch has terrific people from the top down. My experiences have been nothing short of fantastic, each and every time I've interacted with them. In person, at the ATM, or on the phone, nothing but courtesy and professionalism. You can tell they really care about the customer experience. Thank you, everyone at Beaverton KeyBank, for making my banking experiences exceptionally pleasant ones.
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October 2023 by Michael Soprych
Before banking at KeyBank I was saddled with horrendous overdraft fees at a rival U.S. Bank, that shall not be named. The account manager at Beaverton KeyBank hooked me up with a Hassle-Free checking account and now my overdraft nightmare is literally over. KeyBank has been the best bank to do business with as they have a product for almost everyone. The Beaverton branch has terrific people from the top down. My experiences have been nothing short of fantastic, each and every time I've interacted with them. In person, at the ATM, or on the phone, nothing but courtesy and professionalism. You can tell they really care about the customer experience. Thank you, everyone at Beaverton KeyBank, for making my banking experiences exceptionally pleasant ones.
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May 2023 by Nancy
So far I am not impressed. It began fine when I opened my account a few weeks ago. I was supposed to get my new card in 5-10 days. No card 2 weeks later. Went back into the branch and verified it had been issued and to the correct address. Gave it until the middle of the following week and I speak with AJ who is rude and condescending with my issue. If I don't have a card in a few days I'm closing the account. Not worth the hassle or attitude. It's my money, they are not doing me free favors.
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April 2023 by Jessy M.
In and out and great customer service. Not my usual key but it's a decent one. I really appreciated the customer service.
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January 2023 by Carlos De La Hoz
They have a BAD service in this branch, in special Makita.
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August 2022 by Charity Wolski
Been a customer with key for 12 years now and just time after time bad experience with either being told they can't help me and waiting long periods of time for tax returns to be put in my personal account and then now today with them placing a stop payment on one of bills causing me to accure a 30 dollar charge for a late fee, when the funds where in my account, then told they couldn't do anything about it, well guess this ends the business relationship I had with them.
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April 2022 by caroline foster
They charged me $6.50 to withdraw money using my venmo card. Highway robbery. Also when i had an account there they had bad customer service.
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February 2022 by Ben Rippel
Lately banks have been very strange about breaking U.S. currency into different denominations (*sigh*, can you say coin shortage 2020/21?) but when I used the drive up teller at this location they were prompt and made no fuss about doing it for me.I realize holding a $100 bill can feel like caché for some, but it's not very useful in most cash based transactions.I think if I had to choose a large bank, Key seems to still acknowledge the average human being / customer as a market, rather than refocusing on deep relationships only for those with deep pockets.I do wish they'd allow their parking lot to be used for other businesses after hours, but there is probably some liability reason they will not. Most other downtown Beaverton banks do not, either.
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December 2021 by Sarah Mendoza
Private information breach! While in for a transaction the teller couldn't handle, they had me sit at a personal banker's desk while they looked for the manager's card. They sat me down and walked away. On the desk was a copy of another account holders driver's license, and account paperwork. This is wildly unsafe, and not compliant with any banking regulation or financial institution. I would never bank at this branch and feel my information was safe.
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December 2021 by J muni 1051
Very nice and very good customer service ?
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June 2021 by Nagrenol Flanagan
Tellers are friendly and courteous.
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May 2021 by Janna Kainos
Manager is very rude.
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November 2020 by Jetz C.
this branch and its manager, along with executive office's (katie) all promised to help me and not only defer overdrafts. #2 i actually won a key bank lottery for$2.000.00 dollars over a week ago.read fine print verified my account number and social security number and address & a key bank employee guaranteed i would have lottery. ($2000.00) in my account within 24 hours! "in short,, its been over a week for guaranteed lottery winnings & (one month since key bank guaranteeing overdrafts would be forgiven)!! after contacting key bank executive office's (katie) who promised my account would be funded and forgiven!!! now after the deaths of my brother and sister from (covid 19) , & the branch mgr, several key bank employees confirming losing my family & having too support my two nieces emotionally&financially!!! key bank has done nothing& increased my overdraft from $34.00 to $156.00 & refuses giving me my winnings ($2000.00) lottery directly from a secure key bank website !! my credit is being destroyed by key bank. knowing i'm a victim of identity theft forcing me to lock my credit report's. telling me. they will give me a personal loan so me & my nieces have food to eat&give them a (thanksgiving & loving christmas holiday season)!!! instead all 4 of us are suffering die to key bank ongoing deciept & contiued lies & blatant(cruelty)!!! closing; i've done everything they asked of me including trying to work with them submitting credit report's disputes i won and offer to unlock in the presence of bank mgr. to secure loan. unfortunately key bank told me to apply for lone of credit& personal loans, (which they new would cause my credit score's to drop drastically. if anyone knows my suffering@hands of key bank & how to get help? i would be forever in your debt. truly, jeffrey ready
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November 2020 by Latoya Houangni
Someone stole my hold pay check from my job and key bank was there for me I thank God that they got my money back
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May 2020 by Matt E.
I moved to Oregon from the east coast and never heard of key bank, I wanted to switch banks to this one however the bank named Abdul karim Jouni was the worst banker I've encountered with the last 20 years banking. He made multiple rude comments towards me and husband.
