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November 2023 by Sherry R.
There are no accurate estimates provided up front so you have NO idea of what the cost is until they have you hostage and you have to pay up. BEWARE:Their rates are too high where no insurance company will pay their rates. You will absolutely have out of pocket expense. 100% guaranteed.
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November 2023 by Patrick O'Connor
I was searching for a white 4runner Limited and ended up finding exactly what I was looking for at Kuni. Chalen Hoffert helped me through the process and was very helpful, professional and made the experience effortless.The car itself was super clean and reasonably priced. A+ experience.Thanks, Chalen!
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October 2023 by Audrey O'Driscoll
We had such a great experience buying from Kuni. Chalen was fantastic! So helpful and patient throughout the entire process. Made it easy and enjoyable. Thank you!
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October 2023 by Payal M.
It seems like they do not work efficiently! my car is there to get fixed and wasn't even touched for 7 days. they waste time and NEVER answer the phones. it is so frustrating!! i'm going to have physically go there just to get the status on my car. unprofessional.
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September 2023 by David Crown
The vehicle was out front ready to test drive when I got there. Was greeted promptly and kindly. Just a great 5 star experience.
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September 2023 by Michele Rubrecht
Our salesman Max was fantastic! He was knowledgeable and answered all of our questions. He made the process comfortable and enjoyable.
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September 2023 by Zurab A.
Bad service, bad communication, high prices, inaccurate estimates, issues with insurance, very long wait.
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August 2023 by sara henry
Chelan was very sweet, amazing and knowledgeable. Made our truck buying experience very easy. Definitely deserves the 5 stars. Thank you again!
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July 2023 by Christina Capobianco
Rachel was amazing and found the car I was looking for and never pressured me. She offered advice and was warm and wonderful to deal with.
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March 2023 by Russ Carpenter
The majority of the buying process was simple and straightforward. All of the sales associates were friendly and not pushy. They took their time with us and answered all of our questions. It was easy to do most of the process with my cell phone. The only suggestion we have relates to the final signatures and writing out the check. When it was time for this, we had to drive several miles to another site, then wait 45 minutes in the lounge. I understand that it’s difficult to foresee how many people will be needed at each site on any given day, but when this has to happen, it feels like there needs to be some sort of small compensation for the inconvenience. For example, a simple apology for not having a person on-site and then “because we have to add an extra hour for driving and wait time, we want to treat you to lattes and pastries at the nearby Starbucks while you wait,” Something as simple as that goes a long way. Other than that, the experience was flawless and fair. Thank you!
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March 2023 by Mike Price
Even though she wasn't able to sell me the car I wanted, Chalen wasted no time in connecting me with the person who could. While working with her, she was friendly and did not pressure me at all. While going through the buying process, she stopped by to see how things were going and congratulate me on my purchase. I would definitely recommend anyone to Chalen if they're looking to purchase a used car.
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March 2023 by Riley T.
As a first time car buyer Kuni made the experience relatively easy. The car had a problem on my first day of ownership but Kuni and Mercedes took care of it fairly quickly. Overall the experience was good but not amazing.
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January 2023 by Nicholas Kiefer-Billow
Nick Uaje was awesome to work with. Very personable, knowledgeable, and helpful throughout the whole process. It took me about 3-4 weeks to 1. get my finances in order and 2. to pick out something I wanted. Nick was patient and never made me feel pressured. It was a very welcome experience.
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January 2023 by Karen Martwick
Chalen was helpful, attentive and a joy to work with. Everyone I encountered was warm and helpful. Thank you for the easiest, most pleasant car-buying experience of my life!
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December 2022 by steven Leighton
Best experience I've ever had purchasing a vehicle. Thanks to Chalen and Scott for making the process so seamless and worry free. I will be a repeat customer. Thanks again it was a pleasure doing business with you.
