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June 2025 by Diana G
I just recently started coming to this location because the lab at St Vincent's is a nightmare and Providence doesn't have enough labs. I've been happy with service here, so maybe they got rid of the person everyone complained about?
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June 2025 by Azekiel Herrera
They want you dead.
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April 2025 by Angela C
I have had nothing but issues with this location. They really need to get organized and have better procedures. The gal who drove from Vancouver to cover for this office was fantastic and deserves recognition for dealing with an extremely difficult situation!
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March 2025 by Carlos Azpeitia
The nurse who administers shots in the morning is very unprofessional and rude.
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March 2025 by Gillian Benoit
I’ve been going here for years, and I’ve always had good experiences with the staff and appointments!
The receptionists were extremely kind, and did everything to help, and the phlebotomist was efficient and lovely! My appointment was right on time as well.
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February 2025 by Louise Reynar
Lab was fine....kiosk sign-in not working but otherwise ok....first time in years I had no bruise at draw site...thank you!!
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June 2024 by E
I guess I'm an outlier here, but I got my blood drawn just now and the wait time was almost nothing, maybe 5 minutes (but ofc wait times are entirely dependent on how busy a day it is, I could've just gotten lucky). They sounded like they had some trouble figuring out if they could even draw my blood at this location, but that's about it, and it sounded like it was because they had recently been disallowed from doing it here or something. In any case, some sort of upper-management issue that they quickly resolved amongst themselves. The kiosk was fine, just asked for my name and if I had an appointment. As for the actual blood draw, it was very quick and easy even if I was a bit nervous :) Maybe the most confusing part was just figuring out how to get here LOL
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May 2024 by Guilherme Mortensen
this place is a joke! you can't trust on the test result.
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May 2024 by Candace H.
They loose lab samples multiple times and takes so long just to drop off a specimen. I had to do a urine 24 hr test then redo it over a month later because they lost it! How does that even happen! They lost 4 of my labs!
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March 2024 by Michael
The place is a joke. It's gone downhill significantly. The system doesn't work, they give you the wrong information, screw up blood draws and lab results, billing. I mean it's so basic - appointment - draw - lab results. And yet, they can't get one thing right anymore. Very sad and pathetic. Avoid.
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December 2023 by Lucky Girl
Disorganized place and no caring peopleWaited 15 minutes to talk to representative in order just to drop off specimens with no people in lineSome workers hired from other countries that makes sense of their indifference and service culture
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December 2023 by Toan Ngo
I was accompanying my grandmother for her lab order after her PCP visit. The front desk staff at the clinic is unwelcoming and unfriendly, making for a bad experience. I've witnessed elderly patients struggling with the check-in kiosk for 15 minutes or more, prompting me to step in and offer help. If you're sent to the lab for a walk-in without an appointment, you'll be expected to sign in at the kiosk and wait 45-60 mins without any assistance or guidance. And if you approach the staff for assistance, they might give you a dirty look and make you feel you're bothering them. It's difficult to understand how they can treat their patients that way. Negative!
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October 2023 by Christine Tatom
I made an appointment the day before online. Checked myself in on the kiosk, like we’re supposed to do. Everyone was nice despite the previous reviews and having my 9 month old in a stroller with me. Out of there in less than 10 min. Coming to this one again for sure!
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October 2023 by Matt Maizel
Promise, one of the staff, went above and beyond to help me today. I am grateful for her hard work and attentiveness.
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September 2023 by Jessica Ball
Came in 3 weeks ago and got the most painful blood draw that I still have a lump on my arm from. Came back in today for a different lab and the guy checking people in with gauges quite literally yelled at me very loudly because they couldn’t find my labs that were ordered saying “well I wasn’t the one here 3 weeks ago so how would I know what you’re talking about”. The person from the back room even asked if he was okay because of how loud and angry they sounded. I immediately left. Would rather drive to a further location. Really need some kinder and more experienced people at this lab.
