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October 2023 by Kenneth B.
Steve the owner gave me a quote to paint the roof of my Expedition for $ 1,000.00. He had my vehicle for over 10 months and never even painted my car. Steve is a liar, his word means nothing. I would NOT recommend him for any kind of auto body and paint work. Stay clear of this shop. Find another auto body and paint shop. There are several in the area that do good work and do as promised. I found another to paint my car for $ 650.00. His name should be UNLucky auto body and paint.
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May 2023 by Jean Jaiswal
No communication, no estimates, over 2 months for a small repair. No customer service or updates despite calls and emails. Can not recommend
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February 2023 by Marcus A.
Misdiagnosed vehicle and did unnecessary repairs. Argued constantly and would not listen. Do not recommend.
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February 2023 by L C
I was very happy with this shop. The employees and owner are customer focused and quickly got my car looking like it did before some driver swiped my car then took off. I would trust them in future repair and maintenance big or small.
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November 2022 by Blaine P.
If you want you car fixed within a reasonable timely manner don't go here. Got my Subaru FORESTER appraised. Said he'd call me back in two weeks after parts were ordered and they had a better idea of when they could get me in for damage to be fixed. Fast forward 3.5 weeks. No word. Call them get my name searched in their file and it isn't even the right car under my file. No parts were even ordered. Steve, didn't even know he'd done an appraisal and asked me to bring the paperwork back in to get the right vehicle on file. If you want your car fixed within a timely manner don't take it to a shop that can't even get the paperwork right...
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July 2022 by Regina Aguilar
I highly recommend Lucky Auto Body They do EXEMPLARY BODY WORK!! I'm a repeat customer. Their Customer Service is Top Notch!They Have a Great Team! Keep You informed from Beginning to End.
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June 2022 by Carmen
We use Lucky for our Company vehicles and for simple oil changes. We have never had an issue.If you need collision repairs I would highly recommend you go somewhere else.My boyfriend has had his car at Lucky's since April for a bumper repair after small fender bender. When he brought vehicle in for estimate he was told repairs would only take about 3 days. First issue we had with Lucky was him uploading supplement estimate to Insurance adjuster which took about 2 weeks, then bumper was on backorder for 4 weeks.. when bumper FINALLY arrived 6/10 we were told it would be quick instalment and we would have vehicle back Monday 6/13 (latest) We went in Monday hoping to pick up vehicle just to be told it wasnt ready yet and we would get a call from him later that day. 4pm still no call and nobody answered (hours say they close at 5pm) I called the following day for update. 6/14 Steve let us know they were trying to Glue back a piece that was broken from impact and would try to put bumper on. I asked him not to glue it as that did not sound safe. Steve then said he would give us an update call mid day. We never heard from him and had to call following day 6/15 and were told he had to order broken piece and there is no way he could track part or know when part would arrive. Friday 6/17 I call lucky again for update and he states they received the part but it was the wrong part!! (He never called us to update or let us know but he did order "new correct part") So now we are waiting again for the correct part to arrive. It is 6/20 now and we still have no update on when vehicle will be repaired.Attached photo is what vehicle currently looks like and has looked like since April.Service: Body & Trim
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May 2022 by Thomas Overlund
Really appreciated the work Steve and the team provided me. My Pontiac has had many issues and they were able to solve them. They even drove me home and had a multiple nice conversations over the years.
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February 2022 by Joost K.
Yesterday, just by happenstance, I stopped at Lucky Auto Body after having my car serviced at Beaverton Toyota, which is next door. My left front fender had been scuffed for a while and I stopped to ask what it would take to have it repaired. Steve, the owner, was very kind and indicated that I could come back in an hour and it would be free of charge. A very nice gesture! I had lunch somewhere and returned. He immediately took the car inside and his mechanic did a wonderful job. The fender looks like new! I told Steve I would hug him if I could... Steve is a real gentleman and if ever I need body work done on my car, Lucky Auto Body is the place I would go to. Thank you Steve!
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February 2022 by Kathryn A.
I had a small scratch on my car and they were nice enough to buff it out free of charge!!! He said the didn't want to have to repaint the whole bumper if it didn't need to it. Hard to find honest people these days. Definitely give them your business!
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December 2021 by HJ J.
Deceptive owner in terms of pricing, not having to say the repeated delay of the job completion day. About two years ago, I had my car's damaged door replaced and painted at Lucky Auto Body. The owner was very friendly and gave his words that they could finish early when I drove in. He gave a quote in words, not in writing, which was cheaper than other body shops, so I let him do the job. This turned out to be a huge mistake. He first told me they could finish in ten days or so, but he called on the day before the pre-discussed day and told me that it was being delayed. It happened once more before he actually finished job. The worse thing was, however, the final bill was more than $1,000 above the initial quote, and the work done was just OK level. He didn't even bother to explain why the final bill had to be adjusted. I had no one to blame except me to belive his words and didn't ask him to give me the written quote in the first place. I gave up and paid whatever he asked, which I have regreted all the time. I don't recommend this place at all, even if you don't have any other one, just avoid this place.
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November 2021 by Garrett Cook
I have used Steve and Lucky Auto body for a couple of projects over the last few years and, although I hardly ever write reviews, I thought this place deserved some praise. The work was done promptly and with quality, what you’d expect from a reputable mechanic/body shop. What stood out to me was the transparency and conduct of the owner, Steve. It seemed that he was inclined to go above the expectation of service when advocating on my behalf with the responsible party’s insurance company and made it an easy and painless experience (which is typically a breath of fresh air when in the situation of having work performed on a vehicle). I would recommend this place to anyone needing auto work done.Service: Body & Trim
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June 2021 by Simon Johnson
This place is a no fuss sort of garage. The owner is a salt of the earth sort of guy. I've had regular services and body repair work done, never been disappointed in the Craftsmanship and the pricing has always seemed very reasonable.
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May 2021 by kevin s.
Simple crack on the front bumper took them more than 3 weeks to finish the job even though they promised the job would take 10 days. I just went there because other places were all busy and their bidding was slightly less. At the end it cost more than other better known repair shops from the area. After I brought my car back I have to adjust the headlight because people driving opposite site kept flashing at night. This guys didn't do the most basic thing.
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November 2020 by Elizabeth Mendez
I took my car in for some body damage. Steve was very honest since the beginning. He gave me the best price after going to numerous auto shop and told me that would have my car done in about a week. He stuck to his word and got my car back today, I was very pleased with his work and you can’t tell where the damage was! I’m very happy with how my car looks now! I will be going to him for any future car repairs.Services: Body & Trim
