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April 2024 by I B
Absolutely amazing customer service from Gene!!
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April 2024 by Savannah Sturgeon
I went in for a mattress protector and was met with wonderful help ! Gene is amazing! He didn’t try to push me on getting more expensive things or try to sell me other thingsThey did have a few issues with their new program on the computer so I did end up getting something more expensive but I got it discounted, then discounted again for being so patient.Ben was also there and a huge help, he didn’t try to steal me as a client but did everything in his power to help try to figure out the problem. Both are very helpful and sweet, you definitely couldn’t go wrong with either.
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April 2024 by Holly Kraynik
I have worked with excellent salespeople at this store. Today I worked with Gene and he was extremely knowledgeable and helpful. I highly recommend Mattress Firm - especially at this location.
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April 2024 by Jane Rich
Courteous knowledgeable had product ready to go when arriving @ store
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April 2024 by kaleidoscope eyes
We’ve bought several mattresses here and they’ve been pleasant, fair and fast.
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March 2024 by Zachary Jones
My partner and I recently purchased a mattress from Mattress Firm and decided to exchange it using the 120-Night Sleep Trial. We first went to the store where we bought the mattress, but we couldn’t decide on a new one. We were directed to a larger store in Beaverton, which was a bit inconvenient, but we were glad we made the trip after meeting Maddy, the Senior Sleep Expert. Maddy was incredibly helpful and answered all our questions without pressuring us to make a decision. She was kind, generous, transparent, and honest. Thanks to her expertise and customer service, we found a wonderful new mattress. We shopped around at other mattress stores, but the excellent customer service we received from Maddy made all the difference. She genuinely cared about our needs and concerns, providing us with peace of mind for our exchange. We highly recommend Maddy, she is an invaluable asset to Mattress Firm.
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March 2024 by tracy hunt
Great customer service
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March 2024 by Maddy Saccareccia
Joe was very helpful and knowledgeable. We got exactly what we needed and were in and out very quickly. There was a new guy who helped too (can’t remember his name) but he was also great!
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March 2024 by Eugenio Guerra
The sales person was knowledgeable, very helpful
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March 2024 by Yishaq Anderson
Very great store came in there yesterday to find and upgrade to my current queen size bed, Madison was very sweet and show me each mattress around my budget, would totally recommend visits this store.
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February 2024 by Bryan Gregory
Appreciated the helpful service from Madison, made for a nice quick visit!
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February 2024 by Yasir Hasan
Maddy was awesome and made buying a new mattress so easy for us! Delivery and everything went smooth!
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February 2024 by Olivia Pollard
Madison is super nice and very knowledgeable, made the whole process very easy!
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February 2024 by Corbin Post
Maddy was super helpful in helping us find the perfect mattress and scheduling delivery.
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February 2024 by Karen Sakihama
Jamie was fantastic to work with and the whole staff on duty was super helpful. Great customer service!
