-
February 2024 by Lyle Hughes
Super help at the framing counter.
-
December 2023 by Jeremy N Liane A.
This review is for the super awesome customer service that Sydney gave us today. She had a line of customers and some "you scan" stations with lots of questions and she kept her cool and was attentive and helpful to everyone. She is an efficient worker and has excellent customer service skills, very rare.
-
December 2023 by Shani Salee Sharkey
Michaels is always my go to place for all my crafting and holiday decorative needs. The staff is always friendly. The prices are almost always unbeatable. The store is generally pretty well organized even with it being a mad house today. They have some amazing Disney, Star Wars and Pokemon and Mario themed fabrics. Wide range of selection especially if you're new to a craft it's a great place to go and find even a new hobby.
-
November 2023 by Debbi Watermelondria
Several cashiers were around the registers, but not running the registers. I was asked if I wanted to use the self service register and I declined. So a cashier said that I would have to wait, BECAUSE, a cashier was helping a customer at the SELF SERVICE REGISTER! The cashier used her scanner and rang up this customer's entire order, and finished her entire order, including payment, while I waited for another cashier to arrive. What kind of customer service is this? Terrible!!
-
November 2023 by John S
I went for materials that, of course, is a lot less than Amazon. There is a lot of choice in materials in what art project or projects you're trending towards.. Customer service is not that great. The worker just stares at you but is happy to help when you are ready to check out.
-
November 2023 by Doina Colcer
This store is always a surprise for me. Craftsmanship is starting here! Supply is always abundant at Michael's. Staff is friendly, and with self check-out, there is no line to pay for purchase.
-
November 2023 by Nana B
The store is great, but all the employees seemed like they hated their job. One while we were walking nearly ran us over and going way too fast for people to move out of the way.
-
October 2023 by Debbie Saif
I love that this store always goes out of its way to help you find what you're looking for
-
September 2023 by Nick Villanti
A lot of options for crafts. They do a good job at rotating for the holidays. Keep an eye out for their sales otherwise they can be expensive.
-
September 2023 by Elle R
It’s a nice, clean store and they always seem to have lots of specials going on.Everything has been great up until now.The last 2 times I went, I was told to use the self checkout line. I was the only one in line. There are about 4 of those machines and probably 2-3 actual registers where employees should be. So now, this lady is telling me how to use the self checkout. I had a coupon so it made it harder but I managed to scan and pay for my products with her just standing there, arms folded, telling me what to do.I’m sorry, but am I being trained for a job that someone should be doing? I don’t see any paychecks or discounts coming my way lol.But seriously, she was literally doing NOTHING else. Why do I have to touch the germy scanner gun??
-
September 2023 by Joeann Hall Crafton
Absolutely positively LOVE this store. You can always find every Craft item you need. I created this Urn for my husband's ashes. Loved it so much I went back and got another one for my Uncle for when he passes. His is the American flag
-
September 2023 by Shikha Uberoi Bajpai
Noelle and Rachel are the best! What kind and sincere people, ever- ready to help and go the extra mile for you. Great ideas, great service and I will be back just to be able to work with them.
-
September 2023 by Nathan Nakonieczny
Great store, pretty expensive but they have regular clearance. If you're a crafter, go here, they have what you're looking for at a decent price. Only dropped one star for the fact they aren't very busy ever.
-
July 2023 by shandra mcnally
Store is always well organized and clean. I love the sales and clearance items! The self checkout option is pretty nice and the employees are always so helpful!
-
July 2023 by Suzie MacLeod
" Ron" came to help with my check out, the entire time he sniffled. Granted it is allergy season, however in times of COVID it was very off-putting. I mentioned it and he simply walked away, he approached another co-worker who turned around and looked at me as if it was ridiculous I said something. Head down the highway to a different Michaels or better yet Hobby lobby
