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March 2024 by EJ Sutherlin
They know I'm coming to pick up my order without asking me my name.
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January 2024 by Michael Benjamin
Mud Bay's prices are equivalent to or less than any online store, home delivery was a breeze. Support Mud Bay!
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January 2024 by Farshad Bavarsad
Good variety of pet food. It's basically one-stop shopping.
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November 2023 by Nana B
The lady who helped us at the end was great. We were store occupied on leaving for a road trip and didn't realize the store was closing, which is why they other two employees seemed annoyed. No one said anything to us, though. We said sorry a bunch once we realized. In the end, the lady who helped was awesome with helping with 4 traveling animals.
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October 2023 by Mary Katrina Phillips
I love shopping here! Mud Bay is my favorite store to shop for my 2 feline companions. As their steward I buy all the best things we want to feed a small pet to be the healthiest, if not a bit pampered, animal companion needs\wants! Oh just come check it out for yourselves! The people who work there are well informed and can help you whether you have a new family member or you have been a caregiver, Mud Bay personnel will take as much time as you need and are able to answer a variety of questions.
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October 2023 by Sandra Bell
Benny is the best delivery person i've ever had. He is courteous, conscientious, & caring. He provides the best customer support ever. Scarlet loves him. All I have to say is, "Benny's coming!" She goes to the window, watching for him to get off the elevator. Her day is made!!?
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October 2023 by Mary Gamble
Excellent! Prices are reasonable. The staff is always polite. They give me another chance to talk about my fur babies
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August 2023 by Jonatan Hernandez
New favorite pet place! Great quality everything! Friendly/helpfully staff and our fur babies love the treats we get sent home with! Super awesome!
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July 2023 by Vaughn McGuire
My dog and I love Mud Bay, especially this store!Generally speaking, Mud Bay does a great job educating their staff so that they can help their customers at a pretty deep level (foods for dogs with internal issues etc). I've been to several Mud Bay stores, but this store really stands out. They've some how taken a quality brand (Mud Bay) to the an even higher level by providing an amazing level of service backed by quality pet knowledge. I can't say enough good things about them
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July 2023 by Lisa Stone
I just got a kitty a month and a half ago and I have received the best customer service from everyone that I have encountered! I will not go anywhere else! When I 1st started shopping for my kittens needs, I stupidly went to Petco, because it’s closest to my home. Customer service at Petco was horrible! From the 1st time I walked into Mud bay, I have received A+ treatment. I’ve never felt like I was an inconvenience in any way! I love this store and will not go anywhere but here! Thanks so much for your assistance with me ?
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May 2023 by Leslie Orzuna
Mud Bay is absolutely wonderful. Unlike other pet stores, you dont have to worry about feeding your pet foods that are harmful. They are very inclusive, as they have foods and toys not only for dogs and cats, but chickens and bunnies too! I've been going for almost a year now, and i love it! I definitely recommend it.
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May 2023 by Nicole Croxton
Love how large this store is and how many cat products they have. Lots of variation, stocked quite well, and very friendly staff.
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May 2023 by Ashley Almeida
Staff is always available and eager to answer questions. All staff seem to be very knowledgeable about their products
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May 2023 by Lee O
My new dog took me shopping here and had a wonderful time! Customer service was great and we left with numerous goodies. Definitely will be back soon!
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May 2023 by Allison McKenzie
I can’t believe they offer delivery service! They’re so great and I love going into the store but I’ve been really sick and unable to go in this past week. I ran out of dog treats and they were delivered the same day. Super quick easy delivery. Thanks Mud Bay!