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November 2023 by Jami A.
I lived here for 5 years. Never late on 1 single payment. This Used to be an ok place, but zero amenities, old appliances, but was a good value for the price, and centrally located to everything. The last year however... they raised rent ridiculous price for what you get - the manager quit after being there for 20 years - and with him went the maintenance man. Guardian property management (Mary) is terrible - we have been through maintenance man after maintenance man all of them quitting due to the horrible unorganized management. These are older units - with old appliances. They have a bad rodent problem - rats, squirrels, raccoons. The raccoons are rabid and will attack you and your dog (my dog was attacked when he was on our deck) They hired a pest control person but he was never paid when the 2nd maintenance man quit. Forget parking- it's taken over by junk cars or the guy that runs a turo business owning 5 cars to his 2 family home. There are garages but the waiting list is well over a year to get one (I waited 5 years) Pipes are bad - dishwashers, sinks, seals, garbage disposals, ovens need to be replaced - moss is growing on the poorly managed roofs, my deck railing was loose and falling over the fencing itself is falling over and falling apart the green grass areas are a swamp, at some point a main water line broke for who knows how long - and water was shut off for multiple days. And then my row of town houses water was randomly shut off. Lights around the areas are out - we have garbage pickers - literally - undesirables come and pick through all the garbage including one of the tenants - garbage piles and piles before it's ever taken. They hired Yardi a 3rd party utility billing company - who bills tenants based off whatever the property management company tells them to charge. Mysteriously my water bill has gone from $80 to $135 with no explanation Enough was enough for me when I waited 4 months for help on a hot water heater that's element was out - when my sons closet door was improperly installed and needed to be replaced we were told they had to order new doors - but never ever installed them, my screen door needed replacing - never replaced, my garbage disposal was replaced but installed wrong - and water was leaking from my sink it took 3 months to get someone to fix it - my dishwasher was installed wrong - and would not drain - I personally hired someone to replace my weather stripping, fix my dishwasher drain problem, and then the worst - my toilet flooded the entire downstairs and because they have NO maintenance man - there was no help - called the emergency line - a man came over an hour later and brought a fan. A fan! All my towels were ruined area rug etc ..Then a week later a restoration company came . But did not do anything. Mary at guardian is terrible - conveniently "emails are broken" or the tenant portal "doesn't work" so when I gave notice somehow no one got it ... BS for me personally the place became uninhabitable. Aside from that - my neighbors were mostly amazing and quiet, but they are also so fed up I doubt they will stick around.
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November 2023 by Mandy Shores
Lived here for several years. Manager is very nice and attentive, maintenance is exceptional. Great neighbors. Place is in excellent shape. If I could I would live here again.
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October 2023 by Tom W
Nice quiet place, older buildings. 2BR townhouses and 2BR or 3 BR apartments. Great location. Good choice of a place to live.
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May 2023 by Erica long
This complex is Infested with carpet Beatles ! They get all over your clothes ,beds they eat the carpet and all of your clothes .. do not rent here
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March 2021 by Devin Dousay (Deucey)
Just moved.Loved here for 4 years, no complaints! Great Staff.
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March 2019 by Denice Moore
I have been here 2 months and I have had a very positive experience. Th a manager and the maintenance man have been very responsive and very helpful. I would recommend this complex.
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March 2017 by Jamie Keaton
I don't have any complaints about the people who smoke at all hours in the parking lot or the junk cars that nobody ever moves or the fact that the manager refuses to acknowledge even the slightest problem and believes his only job is to "make money for Guardian Management" (direct quote). I do have a problem with the fact that one of my neighbors listens to and records my and my family's private conversations when we are on the balcony, our front porch, by the car, and even through the windows when she can. Moreover, she plays them for other neighbors and stands outside my apartment gossiping loudly with the small clan of residents who seem to think rules don't apply to them (example: these five people completely ignored the manager and created their own yards in the common ground from which they can stare up at anyone sitting on their private balcony). Again, the manager doesn't do anything about these kinds of problems. If you don't mind losing your privacy or sense of security, this is definitely the place for you.