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September 2023 by Olivia B.
I cannot emphasize this enough - but whatever you are paying Felicity, the store manager - it is not enough. She is the most wonderful human. In the brief moment I was there, I saw her go above and beyond for not just me, but two other customers in the store. I don't normally go to OfficeDepot - but will now be returning consistently based purely on this interaction. Seriously couldn't have had a better experience.
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December 2022 by Brent W.
I've shopped in store and ordered online for pickup here. The store is clean, easy to find parking, and staff is friendly and helpful enough. I have bought my laser toner and printer paper and other items and they always have what I am looking for. The checkout lines are never that long either.
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November 2022 by Sally S.
I'm just putting it out there the staff suck the only person that was any good was Heather everyone else failed to help us and in the attitude they weren't even trying to help us
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May 2022 by Jim M.
Went in to have copies made and laminated, they did it quick fast and in a hurry fine exactly as I wanted the young man at the register was friendly and strong customer service Was very pleased with the work and service by all .
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October 2021 by Tireeka W.
Pretty clean. Straight to the point with whatever you need. I tried not to be lazy and purchase on Amazon
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March 2021 by Kristi P.
Free COVID vaccine card lamination through July 25, 2021!! This Cedar Hills location is next to buy buy baby now. Service was not super friendly, as the employee asked her coworker,"How are all these people getting vaccinated?" Other than that, the lamination was done well, and the whole process took about 5 minutes or less.
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March 2021 by hi 2.
I went in today like around like four-ish I want to get print some thing and I got what I printed but there was a there who was trying to print a document and she wasn't able to print her document because she wasn't able to figure out how to print it she asked a male employee if she can get help and with the male employee told her was to read what's on the screen now she couldn't figure it out ( mind you English isn't her first language) and then she asked another employee and well he started helping her with how much he knows right and after that he said " from here I don't know" he walkie time somebody else to come and help her but nobody did now me who I just learned how to use this printer at this store. I decided to go help her I spent at least like half an hour helping this lady get her paper I find it ridiculous that even when she asked for help more they just ignored her and I understand due to Covid they are certain limitations but she literally asked for help a and they just turn their back in the end I turn it up helping this lady print out the paper that she needed and then left but I left with anger because the fact that an employee couldn't help somebody who's English isn't their first language literally couldn't do anything how can you hire people that don't know how to use a printer at the store.
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February 2021 by Jina H.
Went in to find in for my printer and print some pages in color, all the staff members were very helpful. I had some trouble using the self printer and the employee explained all the steps and was on stand by in case more questions arose, prices seem to be cheaper compared to other places for color prints secifically. There were wipes and hamd sanitizer next to each print station. The ink section was easy to find and organized, anotheremployee who was organizing a different section was helpful as well. Checking out was easy and clear distance from registers as one in each end is operated and markers all over the store for social distancing. The employee at the front was thorough as he even matched the price for me and gave information as I had a probem with membership. There seemed to be lines bith fr the print station and check out, all employees kept their cool and were a great help.
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January 2021 by Mn F.
Very nice and hard working staff; I bought a chair that I unfortunately had to return, but staff was very helpful and kind. It was a pleasure to shop at this store.
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November 2020 by Kim B.
This 5 start review is for David Hobbs at the Office Depot Cedar Hills Beaverton Oregon store. David is exactly the person you are always hoping you will get when you need to purchase. repair or set-up your computer. He knows what he is doing and goes the extra mile. As an older couple, we needed a bit more time and a more thorough explanation ... without hesitation David met and exceeded our expectations! Most people are shopping around for the best deal but they forget that customer service is what you need during your purchase and after. David makes this our "go to place" and we always make sure he is there before we arrive.
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November 2020 by Deja A.
*Secret Tip Found a great deal on necessities online from here (toilet paper to be exact, randomly) Who thinks of Office Depot for such items, right?! Not speaking for hoarders! Anyways, it was less than $7 for 12 Rolls (Charmin) while most places are almost $10+ It's just a great deal. I was able to do Pick up inside or Curbside. There's a designated area for pick ups, you'll be able to see a sign as soon as you walk in. They have ONE curbside pick up parking spot. - one thing i have an issue with at this location particularly is there were no employees checking either your ID or confirmation # for the products paid for, yet they were all placed on a shelf with printed receipts. I understand, the current time we're having but it would be sad if someone came in taking things that they didn't pay for.
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August 2019 by Claire K.
Thank you so much for your help, Andi and Drew! You we very helpful to Troop 45718! You helped make our project a lot easier and you helped us enrich our community.
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September 2018 by lynne O.
Horrible customer service. I will order off amazon any day rather than go back here. I understand you are moving and are low on product but how hard is it to help a customer find out if something is available at a different t Office Depot?
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June 2018 by Eileen L.
I used to love Office Depot, before they monopolized the office supply business in Beaverton. Now, my personal experience: the managers don't manage, cashier prices sometimes don't match the prices on the shelves (they correct those things rather cavalierly, as though price is always negotiable), you cannot get help regarding tech you have purchased there (they want to sell you in-store service contracts), they have cut back on items, and the salespeople are definitely not trained to give good service. If I call on the phone to enquire about stock, I feel extremely lucky to a) find a salesperson who will actually look for the item and b) who will return to the phone in under 10 minutes. There is too much taken for granted as fewer stores serve more segments of the population . . . the Office Depot model is depending more on "online" and favoring big orders (with discounts), but older generations with small business or personal office supply needs must be served as well. As far as management and staff go, I'd rather deal with an efficient robot than with don't-give-a-darn crews.
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April 2018 by Gabriel Horta
They lack personnel, its it's always hard to find stuff
