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January 2024 by Colin McCormick
I would say with confidence, the best auto shop I’ve ever had the pleasure of doing business with. Amir and his crew are honest, friendly, have the best communication, and do what’s best for the customer, every time. I will continue to come here for oil changes and general auto work. They are, by far, the best in town! Keep up the great work! Such a pleasure to work with these guys!
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November 2023 by blah blee
I got the $130 diagnostic. They said front brakes needed replacing and the water pump might need repair for $600.They somehow missed my brake lights were out, my alternator was failing, and they busted/stripped a lug nut on my front left tire and said nothing. These guys are not honest mechanics. Water pump was 100% working fine. Boo!They also, for no stated reason, gave me $20 back off the $130. It's probably because they didn't actually do any work!
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August 2023 by Jason Saar
I recently had the pleasure of dealing with Amir and his exceptional team at the local mechanic shop, and I can't praise them enough for their professionalism, honesty, and expertise. If you're in the market for a used car and need a pre-purchase inspection, look no further than this shop – they're an absolute gem.I was eyeing a vehicle at a nearby used car dealership and decided to have a pre-purchase inspection performed to ensure I was making a wise investment. I spoke with Amir about the car's history, and he immediately tuned in to the specifics of the situation. His attention to detail and willingness to listen gave me confidence that I was in good hands.During the inspection, Amir's experience shone brightly. He paid meticulous attention to every aspect of the car, ensuring that even past repairs were up to par. This thoroughness is what sets this shop apart – Amir spotted a leaky head gasket that had previously been overlooked. His expertise prevented me from making a costly mistake and potentially ending up with a lemon.What truly impressed me was Amir's candidness. After concluding the inspection, he took the time to sit down and explain the findings in a clear and understandable manner. He informed me that the car I was considering wasn't the right choice due to the head gasket issue. This level of honesty is a rare find in the automotive industry, and I'm incredibly grateful for it. Amir charged me only half the price – a gesture that speaks volumes about his integrity and commitment to customer satisfaction.A standout feature of my experience was the personalized touch provided by Amir. He went above and beyond by providing a video of the leak he had found. This visual aid not only helped me understand the issue better but also highlighted Amir's dedication to transparency.In conclusion, if you're in the market for a used car and want to make an informed decision, I wholeheartedly recommend Amir and his team at this mechanic shop. Their expertise, honesty, and customer-centric approach make them an invaluable ally in the often tricky world of used car buying. I can't thank them enough for potentially saving me from a disastrous purchase and for offering a level of service that is truly top-notch.
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August 2023 by Rochelle Santarris
Amir was very nice, helpful, responsive and informative when I got my pre-purchase inspection here. Would recommend!
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June 2023 by Rebecca Simmons
Better than Old Fashioned customer service. The facility is clean and organized, and the customer service--among the best mix of professional and friendly I've ever experienced.I especially appreciated the pictures sent to my phone to give me a visual of the condition found. And then, the "after" picture provided for a clear comparison of the work done.A very confidence building experience, and I highly recommend them.I will be placing my vehicle in their hands again.
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June 2023 by Bill Johnson
If you ever want to find a great, trustworthy, mechanic that always does a fantastic job, and even faster than I expect, go no farther! Ameer here is the Best!! I’ve always been stressed trying to find a good technician that I felt I could trust, because it’s just so hard to find today. Well I can truly say after brining in 3 different cars here for things from a simple oil change that has to be done quickly to a couple things that other techs just couldn’t diagnose, that were way more costly at other places. Ameer does the job right the first time, and the best part is he doesn’t gouge you which used to be so frustrating to me, because my wife drives a Lexus and I now have a BMW 740Xi which he has worked on these plus 2 of our other cars and it’s always so nice when we get the call from him that they are all fixed and ready to go and we don’t owe him our life savings to get the job done, and done right…Thank you so much Ameer, I’ve already referred my friends and co-workers if they need something done, bring your cars here.
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June 2023 by Logic Motors
We as a dealership have a contract with One Time Auto Repair, because of their quality of work, timing, and professionalism. This team will make sure you are taken care of!
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April 2023 by Yesenia Garcia Garfias
Amir and his team have officially become my go to mechanics. They’re knowledgeable, nonjudgemental and kind. Especially Ali, who’s always been very welcoming.I’ve had to go in 3 times, all for different services and each time my car has been done in a quick and efficient manner.They gave me detailed explanations of the services and prices for my vehicle repair, even had my car done same day, so I never had to take time off work.Fair pricing and exceptional service.Thank you so much One Time Auto!!!Services: Tires
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April 2023 by Martin Wormley
I went here with my girlfriend for rotor replacement and brake pads on all 4 wheels of her car after being quoted over $900 by Toyota for 2 rotors and brake pads. One Time Auto found the front rotors were warped causing vibrations (which we felt) and they were able to replace all 4 rotors and brake pads including wiperblade replacement saving hundreds! Both Amir and Ali were absolutely fantastic. Both obviously have a passion for what they do as I observed them both smiling and chipper while working on the cars in the bay. Both were extremely friendly, professional, and gave very clear explanations on what was found and recommendations along the way. Communication was great, and they got the work done in 1 day. It feels nice to find a trustworthy mechanic in today's day and age, I'll be making the drive from Vancouver to have work done here from now on! Thanks One Time Auto Repair!Services: Auto brake repair
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February 2023 by Haley Larson
These guys are great!I've heard so many stories from people saying anytime they've gone to a mechanic and had work done that they've been ripped off, or charged for unnecessary things, or just in general that when you go into the mechanic they'll try to get the most money they can out of you. That was NOT my experience at all here. These guys were so nice and professional. They quickly found the issue and fixed it for me. They quoted me at 550ish$ which was a fair price for what I needed done. And when I went in to pay, they told me it would actually be $100 less than what they originally thought because they finished sooner than expected so it ended up being even cheaper! Which I really appreciated because had they not told me that I wouldn't have known the difference. They are very trustworthy and honest, and they do good work, I won't take my car anywhere else.
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February 2023 by Kayla
Amir and his team did great work with outstanding customer service!Our car had numerous issues to include manifold leak causing misfiring, water pump issues, and bad spark plugs. We also had a full service oil change and filter replacement.They worked quickly to get our car repaired in time for me to return to work, so I didn’t have to take time off. They showed us the old parts they replaced and explained the repairs to us along the way. The car is now running smoothly as it should, no more stuttering like its going to die, and I’m relieved to not have to worry about a breakdown. I can already tell we’re getting better gas mileage!We are happy with our experience and would definitely return for future needs. I highly recommend them!
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January 2023 by Kristin Rogers
Amir and Ali are wonderful. Such good, trustworthy people. They are passionate about what they do, ensuring they do it right and keep you safe.We trust the work that they do and know the cost will always be fair.We went to another reputable repair shop for years but when One Time offered a much lower cost for a repair we needed, we gave them a shot. We have been bringing our three cars in ever since and have raved about Amir and Ali with other family and friends. They have our business going forward.
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December 2022 by nick cosler
What a relief to find a repair shop that I can trust! Ali and Ameer were great to work with. I brought in parts to have them replace, and they were quick, knowledgeable, honest, and affordable. They replaced CV axles and a driveshaft for me for a great price, and did the work quickly. Highly recommended.Services: General repairs & maintenance
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November 2022 by I Am
Love it, they are great people, quick and not overly priced service. Definitely recommend it to anyone any time. Thanks guys for your help and hard work.
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October 2022 by Chef Alaa al Iraqi (شف علاء)
The service provided to fix the car is wonderful and deserves more than five stars. The staff is cooperative and highly experienced. The prices are suitable. The service is excellent. I have tried more than one place in the repair, but this place offers high quality mechanics service. I highly recommend visiting this repair shop
