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March 2024 by Sabah Rahmani
One of the worst customer service. I try to give my business to local businesses but I regretted. Do not do business with OnPoint. I have car loan with them and they make it really hard to pay the payment. I have to go to one of their locations to pay my bills every month. They don’t sent me a bill so I can send them a check. They keep says we will send the bill next month. I don’t recommend them to anyone.
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December 2023 by David Spader
You cannot endorse or make payable a check to another onpoint customer without the original signee being thereSo don't bother making checks payable at this bankIt's super annoying
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June 2023 by Ben Rippel
Very personable teller service; I appreciated that they allowed me to adjust my cash into differently sized bills without hesitation.My partner, who is a Wells Fargo customer, originally tried at the branch in the parkade. They require your debit card and a government issued ID. Oi! What happened to "all debts public and private" for the mighty US dollar.OnPoint does have one ATM at this location, available 6 am to 11 pm, when Fred Meyer is open.
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May 2023 by Eugene D
The worst Onpoint branch. Very unprofessional staff! I checked in and I waited 20 minutes while 2 coworkers were talking and nobody told them that I’m there. They didn't do their job professionally and didn't send my wire transfer in timely manner.
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May 2023 by Robin Rosa
Gabe Casas truly cares about educating people with the financial options that are available to them with Onpoint credit union. He and his team are so passionate about making the banking process a great experience!
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May 2023 by David Yassa
I’ve been a client of OnPoint for 3 years. Gabe is amazing. He takes good care of his clients and is always attentive to their needs. I cannot recommend him more!
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January 2023 by John Aberm
I can't even tell you what is wrong with this Bank they won't let me to his ladies behind the counter are very nosy they want to know what you make and who's it from
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October 2022 by Yolanda E.
Located in a Fred Meyer. This location doesn't have much space for waiting, and the people working there don't seem to be in any hurry to assist customers. But I appreciate that they are open a little later on Saturdays compared to other OnPoint locations. OnPoint is a pretty good credit union. They have a low minimum balance required, and no fees just to have an account open.
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May 2022 by Kameron Souri
Friendly staff helped me open a new checking account in 15 mins they provide a debit card on the spot and a few free checks which was nice. Might even get my new car or home loan through them.
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April 2022 by Kayla Carter
I have power of attorney over my boyfriends account and he’s in prison. the manager only let me withdrawal money… I had fraudulent charges and now I can’t do anything they told me I couldn’t close the account or get a new card without him being in person. Thanks for the help now I have to let these scammers steal my boyfriends money and I can’t do anything about it. Onpoint sucks…