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February 2024 by Lol M.
Overall staff here are pretty helpful and friendly. Only complain is they also smoke really near the entrance, so you literally inhale their second smoke while shopping when they do.
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February 2024 by Mary Acott
They were attentive to the fact that our senior doggie didn't do well getting through his last grooming with them, but were willing to just do a foot, face, and fanny trim. It only took about 30 minutes and the charge was very reasonable.
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February 2024 by A Brady
Full retail pet store, plus dog training classes.
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February 2024 by Calliee Six
Really disappointed with this store. Been coming to this petco since we adopted our dog 3 years ago. We had a groomer who our dog loved and trusted, which is hard for our dog. So to be lied to about our groomer for THREE weeks not okay. We had built a friendship through pur appointments and trust our dog with Meg. We still do! But we no longer trust Petco because of how they handled they whole situation.Meg if you see this we appreciate you!!!! And we will only come back if you come back!
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January 2024 by AL8ISER KRS
Amazing service they got everything I needed. Also u can refill the dog or the cat litter box very cheaper from them if you bought the dirt container from store.
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January 2024 by Sury Levinson
I really recommend Rivky’s groom!10/10!!!!
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January 2024 by Harlow Huff
Walked by, I work at RR
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January 2024 by Mom 2-4 Kidz
Highly recommend this pet store. Always clean and the workers are great, especially Alex. If you have pet questions, especially fish, he's your guy. I don't go anywhere else, nor would I want to.
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January 2024 by Paulette Washburn
needed better or rather more employees
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January 2024 by Kylah Lenz
Unfortunately had a pretty negative experience here! I will say my typical Petco is wholly welcoming and kind, but this location is full of snarky employees.I met close friends of mine with our dogs, to work on being around each other and to buy some toys! We kept getting weird looks from employees, and passive aggressive sighs. After spending around 40 minutes in there and making two different purchases, we were flagged down in the parking lot as we left by someone with red hair and lipstick on, asking “what organization I’m with” and demanding we don’t train our dogs inside the store. Stated it was a “conflict of interest” because Petco offers training. This location does not offer training, and Petco training as a whole is a waste of money. We were very courteous and there were only one to two other customers that came through the store, and we made sure to stay out of the way.It’s unfortunate to see people use their male privilege to talk down to others, and I won’t be spending another dime here. I encourage this location to host a training for their employees on how to effectively provide customer service, and possibly even find better employees that are comfortable with people training their own dogs in the store.
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January 2024 by Kali Kavan
Rivky does an amazing job with my 65lb newfiedoodle.
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January 2024 by Olea Castellano
Complete
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January 2024 by Lena Weather
Glad that they were open the day after Christmas but the employees were not helpful at all. I asked them to help to locate the chicken feed since there’s not any sign that is posted anywhere, instead of trying to help and check, the employees were like: “if you don’t see it on the shelves, we don’t have it” even tho their website said it’s available at this specific store, even though I finally found it myself after 20 minutes checking bag after bag because I really needed it.
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January 2024 by Angel
I went here with a friend yesterday and there was a worker following and staring at me as if I was going to take something without purchasing it. Then had the nerve to walk over and hover around the cash register that I was checking out at. This would be a 1 star if it wasn’t for the lady at the register checking me out. She had really good customer service. The floor in the store was filthy so I was already considering not coming back but the worker following me made it official. That worker is a joke and based off of what I saw, they’re probably miserable with their own life. Do better.
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December 2023 by Antonio Nelson
First off before entering the store I literally see 2 employees out beside the front door on what looked like their break. One was smoking complaining about his day thus far while the other one chimed in. After walking through their smoke to get in the shopping experience began. Clean aisles, shelves not stocked up and I get it, it's Xmas season. After walking about a few we were greeted with customer service to which that was a 5 star from Conner who happened to be one of the guys outside with the other guy smoking a cigarette. Once Connor asked about help he guided us to aisles for options and gave pros and cons on what we asked about which is rare from customer service so kudos there. Definitely would shop here again unless there is an employee smoking near the entrance. There is enough room to smoke further down the front of the store where customers don't have to walk into cigarette smoke.
