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November 2023 by Margo Gilham
Great products and great customer service! Really appreciate that they go the extra mile for their customers!
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October 2023 by Timothy Hardin
My girlfriend was in real pain after cuddling the cat too hard l (No I am not kidding) and had been struggling with back pain for a week.We went in for an inversion table but were showed what we actually needed and walked (and the gf hobbled) away happy.Not 6 hours later my girlfriend is walking around and feels SO much better. I was empowered with back rub aids so my backrubs could actually penetrate and do some good, and she had some blue curl thingy that aligned her spine.She then laid down and slept for 14 hours as she had been in too much pain to do otherwise beforehand.If you have read this far you have wasted valuable time you should have spent driving to this business and buying what you need to return to "functional adult" .PS I did the math and compared to the time off she would have needed to take, we walked out with a bargain. Missed work is SUPER expensive.
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October 2023 by Judy Jensen
This store provides excellent service and sells great products. The staff is welcoming and ready to go the "extra mile" whether in-store or by phone and we're lucky to have this business in our community.
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December 2022 by Jeffa Doeleman
Relax the Back in Beaverton the best! Mark and Jorge were friendly and patient, and so helpful. They encouraged us to take our time, and even played with our puppy so we could try out all the chairs! They were informative AND honest about the pros and cons of each type of chair, which really helped us make the best decision about our purchase. They even brought a toy for the puppy when they delivered the chair! Best customer service ever. I absolutely love my chair - should have bought one years ago. Thank you, Mark and Jorge!
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November 2022 by Karen Willock
We worked with Mark at the Beaverton store. I stopped by accident and bought a seat cushion for my office chair that helped my hips for sure. Went back and looked at beds and he answered every question we had, and the bed was delivered yesterday. His follow up with us has been excellent. Thank you Mark for being so helpful.
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November 2022 by Elizabeth G.
This is the Go To place for chairs for back and neck pain, because of the knowledgeable staff. My fist visit here, Mark helped me. I came in for a kneeling chair, and told him about my car accident back and neck pains. The kneeling chair is the most affordable. Mark showed me a $4000 chair, which was comfortable, but not for my wallet. I bought the kneeling chair and brought it home. Maybe I was having too much fun rocking on it, and it triggered my whiplash. I had to see my doctor, and returned the chair within 2 days. No problem with returns! This time Stacy was there. I went over my whole car accident back and neck pain, and now whiplash. Stacy said she wouldn't have sold me the rocking kneeling chair. So I said, okay, I'm in so much pain, can you help me get this right? She showed me the $4000 chair. Sorry, it's too expensive. I felt like Goldilocks, trying out all the different chairs until we found one that was "Just right". I love this store, because it's like a shoe store, where the expert fits me to the chair, and adjusts it to fit me. I was so relieved. Staci fitted me to the Navy blue X-Chair and put it in my car for me. Now I'm out of excruciating pain, and am totally humbled by this experience. When you have a special needs back, and a $200 Costco chair puts you in so much pain, be prepared for paying more for a back and neck chair that works.
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October 2022 by Rena Krause
Amazing customer service! Stacy worked with me long distance (I live in Texas) to provide chairs for two family members in Salem. She was able to help me choose the chair for each that best met their individual needs. They are thrilled with the chairs and cannot believe what amazing relief a good chair can provide. Stacy was extremely patient as I asked what seemed like a million questions. She responded quickly when I emailed her. Delivery was as smooth as silk. The high quality of the chairs is exceeded only by the incredible service!
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October 2022 by Rodel Casio
This is the place to get fitted for the right pillow for a good night's rest. Jorge was very helpful today!
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May 2022 by South Waterfront Heated Storage
What GREAT SERVICE, MARK CAME TO OUR BUSINESS TO LOOK AT A HUMANSCALE DEVICE WE HAVE, AS WE COULD NOT FIND ANYONE TO HELP US GET IT FIXED. MARK, STOPPED BY OUR STORE ON HIS WAY TO WORK AND IN NO TIME WAS ABLE TO GET OUR DEVICE WORKING AGAIN. WHAT A GREAT GUY, OUTSTANDING CUSTOMER SERVICE YOU DON'T SEE MUCH OF ANYMORE. MARK, SERIIOUSLY, I HOPE THEY APPRECIATE YOU AT YOUR STORE, WISH I COULD FIVE TO A LOT MORE STARS, YOU ARE MORE THAN WORTH IT. THANK YOU,JERRY
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December 2021 by D. D. Wyss
Great store! I recently developed sciatica and I needed a chair that would be good for my back. Relax the Back in Beaverton has by far the best options for chairs that suit the needs of my spine and legs. Great service and selection. I bought a Hale chair and I love it! If you need a chair and have back issues, you need to visit Relax The Back!
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October 2021 by Val Seicianu
Winning the grand prize and seeing how you followed up to deliver it was super impressive. Appreciate the integrity and excellent service.
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August 2021 by Miguel Quiroz
Linda the store owner is great. Thank you for reaching out. She wants to make sure everyone gets the same experience which is great to know.
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August 2021 by Mary Barker
Mark Szymanski provided me with awesome professional & personal service with my X3 chair. I highly recommend the chair and shopping with Mark. Thank you!
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May 2021 by Joan Lauinger
Mark , Aaron were exceptional to work with. Thank you for the great service!!
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May 2021 by Ted Miller
About Thanksgiving 2020 I used the "contact us" option for the RTB Beaverton to inquire about getting a "fix" for the torn arm of my Lifeforms chair and almost immediately received an ad for a new chair. After not hearing any more for while, I posted a negative review on that experience and soon received an e-mail from the store advising me that a replacement arm is possible and to contact them. I did not follow up until yesterday when I walked in unannounced with the arm. I was greeted promptly and much to my surprise they had the arm in stock and fixed it with in 10 min. without charge. Service could not have been any more EXCELLENT! I bought the chair at RTB because I had faith in them and yesterday that faith was restored and verified.
