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October 2025 by Allison
Pamela was very kind and helpful the first time I used this pharmacy. I’m sure it’s a stressful time with the uptick in customers due to other nearby pharmacy closings, so I’m grateful for an easy process. Though I know not everyone experiences that. Looking at reviews maybe I got lucky, but there’s at least a few competent and helpful people behind the counter and that should be known.
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October 2025 by Kyle Gwyn
Horrible experience. The pharmacy does not answer. The automated system does not provide any updates. I had to go in and wait in line for 20 minutes only to be told they couldn’t fill until friday (3 days later). .. same issues as above, couldn’t get in touch with anyone, no updates on fill if ready, came in, waited again. Was told there were out and I could call to another pharmacy.. all were out. So then I requested my Rx sent to a different company. However, they couldn’t fill until Safeway releases the fill. Guess who’s waiting in line and has been out of needed medication for over a full week? This is unacceptable.
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September 2025 by Alyssa Park
My first experience here was awful, first.. Not sure why all grocers have the pharmacy departments in the very far back of the store... But as I waited in what I thought was the line, a rude Safeway staff member approached me and aggressively told me to get behind the post - there was no post to wait behind. When she figured that out, didn't offer a word of an apology, just a huff. Now, I renewed my prescription on Thursday, and have been calling in since Sunday when they opened to check the status (it's Monday as I type this) and I haven't been able to get in touch with anyone, and I am officially OUT of my prescription today. Unacceptable.
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September 2025 by KJ MoChroi
Ive always received excellent service at this location, even when lines are long and staff is busy.
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August 2025 by m lacey
Level 10
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July 2025 by Tim Sabrowski
One person at this pharmacy ruins your day while everyone else there is nice and helpful. Why she can't get fired is beyond me. It would be nice to know her days off!
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June 2025 by Amanda Ellis
While this pharmacy actually tries to keep their appointment times, they have incompetent check in. Of the local Safeway pharmacies, if you must use Safeway, this one is least worst.
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May 2025 by Geeky (PBnJ)
The staff was nice and my order was set up quickly and properly.
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January 2025 by Cora Underhill
The staff are delightful, but the lines take forever to move
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December 2024 by Tomomi Motoyama
They’re super nice staff! I got 2024 holiday hours!
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October 2024 by Lynda Boatwright
This pharmacy has such wonderful staff- Pam in particular- the whole crew does whatever they can to help and are always so sweet with my mother. Cannot say thank you to the crew enough💗
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October 2024 by Alisa Stewart
I've had nothing but good experiences at this Safeway. Helpful, kind, and I like Safeway's online (and old school calling) system of refills. Giving 5 stars to counter a couple bad ratings. What do people expect, really? It is a high traffic pharmacy.
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September 2024 by T V
Always long waits at pharmacy, they don't respect appointment times even if you have one. Will not be coming back.
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August 2024 by Robert Altvater
Please work on your customer service skills. Instead of picking up the phone and saying, “Safeway pharmacy, hold.” Oh, and then when the line gets picked up again, “hold again.”
Maybe try to say, “Hello, thank you for calling Safeway Pharmacy, we’re experiencing some technical difficulties. Do you mind holding?” And when you pick it up again, “sorry to keep you holding, it should hopefully be just a couple more minutes. Please hold again.” And then wait for a response.
Both staff members could not be bothered with being decent today. Thanks for that.
Remember, being kind is free.
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July 2024 by Stephany Lawrence
Always excellent customer service in person and on the phone.
