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January 2024 by Larry Pendergrass
Our "virtual" sales experience was excellent. Chris Light was highly responsive and worked with me to find the best and fastest way to purchase and install our new dishwasher.Installation had one hiccup, not the fault of Standard TV & Appliance, as they came out to install and found a non-standard crimp plumbing used by the home builder. We had to call a plumber to change to the more common threaded plumbing.Standard TV & Appliance was pleasant, understanding, and didn't charge for the fact that they had to come out a second time to install the dishwasher. Great people to work with.All in all, I would give my experience with Standard TV & Appliance 5 stars!
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January 2024 by Brian Goddard
These two gentlemen renewed my faith in customer service. They deeply care about the customer and the installation process. Honestly after a whole house restoration from a fire, this was a breath of fresh air experience and I hope these gentlemen receive recognition within the company!!!! Thank you!
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December 2023 by MegaB
My experience from the salesperson right down to the delivery was excellent. David Gander was a wonderful salesperson. Walked me through many models until we picked the right one for me. Delivery was scheduled for the very next day, quick and courteous service. The delivery man was absolutely wonderful. Also. Quick installation. Friendly service! I would highly recommend standard TV and appliance to anyone out there who needs appliances!!
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December 2023 by Ed Uecker
Wound up a bit out of my price range, but delivery dates on less expensive stoves were near the end of December, and my oven has already been out of commission for two weeks so delivery in 3 days was a big factor.in the purchase decision. BUT the "Big Box" stores were just as far out.A big plus was the ability to make thus purchase without a lot of phone calls, missed calls, phone trees. I probably don't have a lot of years left and I do not want to spend them on hold. Process w as soon quick thorough and efficient. All good stuff in my book.
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December 2023 by Carol Eckersley
Wonderful to work with. Always returned phone calls and had the necessary information.The delivery men were excellent. Set up my bed and explained the remote. Also, they helped me move a piece of furniture. When they left there wasn't a piece of paper or anything left behind. Really nice and polite.
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December 2023 by Debbie Wright-Shillingburg
Positive experience both in store at the time of purchase through the installation process. We have been loyal customers for many years. We will continue to shop there in the future as needed & also recommend Standard to others.
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December 2023 by Patricia Chilton
Alvin delivers the ultimate in customer service! He assisted us with our washer/dryer combo, range and microwave purchases over the past couple of years. Darrell and Rusty were experts in installing and explaining proper operation of our appliances. We’re Standard TV and Appliance customers for life❣️
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November 2023 by Silvia Smart
We’ve bought most of our appliances from Standard over the past 20+ years. The one time I went with a different company, the experience was so bad I went back to Standard. From the minute you walk in the door, you full attention of the competent and not overly pushy sales team. Setting up delivery is easy and the installation team is first rate. I can add that in my experience over these many years, getting scheduled for repairs is simple and the repair team is excellent too. That’s why I’ve rated this company with 5 stars.
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November 2023 by Lisa Buchco
I had a wonderful experience with purchasing a dishwasher at Standard Appliance. The sale rep. was knowledgeable and friendly. The appliance was installed quickly by Chris who arrived on time. I am happy that I cancelled my dishwasher order with Costco and bought from Standard! I had a positive experience!!
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October 2023 by Sarah Louann Cook Holmes
After a bad experience with another company I went to Standard TV and Appliances. What a difference! These guys were professional, knew exactly what needed to be done and worked diligently to get the range at the exact height for the little ledge that hangs over the counter tops. The sales person also helped so much in getting a range that fit and would meet my needs. Thank you! Thank you!
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August 2023 by Andrew Owen
Linda is an amazing sales associate. She was very communicative, available and personable. It was such an easy purchase and experience. The showroom was very nice and clean with tons of options. I was Loki g for something very particular and she nailed it. I love my new fridge. I will certainly buy products from this store again.
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August 2023 by Robin Wood
The delivery guys went above and beyond expectations bringing in and installing everything for the new refrigerator, and also thank you,Courtney for your patience doing the sale via just texting only. Thank you, again. I'll be buying more from u guys for sure !!!
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August 2023 by Teresa Spielbusch
I have purchased four appliances from here and won't go anywhere else. This last time when purchasing a fridge the salesman did not tell me everything I was purchasing with it such as the water hose and delivery fee. Found that after he printed the receipt. That was frustrating but the delivery people have been beyond exceptional every single time.
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August 2023 by Suzanne Lehman
We were happy with the great customer service provided by Keith at the Beaverton store. There were issues with our electrical set up that made installing our new Bosch dishwasher impossible. No problem! They stored the product in their warehouse until our electrician could do the updates. Keith was responsive and positive in all our interactions by phone and text. We'll buy our new appliances there when we remodel our kitchen next year.
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August 2023 by Edward Neilson
Absolutely terrible place to buy an appliance. They do not stand by their warranties. I bought an expensive Bosch dishwasher from them that broke during the warranty period. They sent an incompetent repair tech to fix it which he failed to do after 5 trips to my house over the span of four months (meanwhile we're handwashing dishes). After jerking me around for another month they finally said they couldn't help me because the warranty window was now lapsed, even though they never fixed the problem which occurred while it was still under valid warranty. This is shady and unethical and i highly recommend you take your appliance business elsewhere to a more trustworthy company. I found out later they also have an "F" rating from the Better Business Bureau. Not surprising.
