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December 2023 by Dougie Wugs
Need to be open until 6pm each day
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July 2023 by Andrew P
Don’t accept checks from Umpqua/Columbia bank. They will rip you off with fees.
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July 2023 by Chelsea Michelle
Now that they have switched from Columbia Bank to Umpqua after the merge I don’t get to see checks that are clearing until the next day. Why would you hold that information back from customers? It seems really sketchy. I’ve banked with West Coast, which merged with Columbia Bank, since 2007 but now that they are Umpqua I think I’m ready to start shopping for a new bank. Very disappointing
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July 2023 by Dennis Sherman
Great bank,friendly people
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November 2022 by Rachael Estrada
Don’t waist your time. Go to a different bank who will treat you right. This place lives up to their reviews.
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December 2021 by Julie B.
My son called the bank to get on auto withdrawal for his mortgage. The gal on the phone said he needs to come into the branch to verify himself. He takes that step and goes into the bank. They did not even help him, because he does not have an account there, they turned him away. He has a loan for his home through this bank. They told him to go to his own bank. I am absolutely never going to use this bank. Terrible customer service. They did not even try to help him at all. His loan is his account with Umpqua!! They need better people who work there that know more than deposits and withdrawals. They need more training for sure. Very disappointed.
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November 2021 by Skyler Terry
Absolutely done with this bank, there nothing but a hassle
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May 2021 by Mackenzie Miller
This place is awful and have never had any sort of good experience here. They caused so many issues in the past with a debit card. However, now they have stolen about $700 from my account and refuse to give it back. I’m canceling my account here immediately and ever banking here again
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February 2021 by Mitra Shahri
I love the service at this branch. Everyone is so helpful and they always know your name before you even tell them. This is how banking should be done!
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December 2020 by Ven Rummy
Absolutely the worst banking experience I've ever had in my life, there is no communication nor notation taken to communicate between staff members.
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November 2020 by Ethran Polier
I will leave a comment when I settle my business with them......
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October 2020 by Matt Maizel
Very friendly and helpful
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June 2020 by James L.
Stay away from this bank. I had a CD here with the maturity date was on a Monday a holiday so I came in Tuesday to move the money to the checking account. Instead of them them rolling the CD account into the checking account they instead took a $200 fee. I asked nicely for them to return it they refused to even during covid. The district manager is extremely rude and he does not care about his customers whatsoever. He never return my phone calls. Corporate couldn't be bothered either. Please don't expect them to help you with anything they are just like all the other big banks they don't care about their customers just excising fees from their pockets. Cash grabbing thieves. I left 91 negative yelp reviews. Somehow they managed to remove them all so here I am placing them one more time. So this time I'm leaving 200 reviews for every dollar they took from me.
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May 2020 by Chuck Johnson
Easily the sketchiest bank experience I have had. I didn't know places like this still exist.
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May 2020 by Chandler Wade
Sketchiest bank experience I have ever had.
