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January 2024 by Daryle Larsen
Jesse and crew at 9th Street Auto Repair are the best! My F150 10 speed transmission failed. Yeah, that's a suprise. Thousands of these transmissions have failed and Ford isn't standing behind their products. Ford wanted me to leave the truck with them for at least a month maybe longer to replace it. Jesse's team found the replacement in less than a day. I had lots of questions and Jesse and the ladies in the office went out of their way to answer all of them.. They said it would take 2 days to replace it and a day to reprogram it. Most of the shops in Bend wouldn't even touch it. I towed it to them on the Wednesday before Christmas for them to start on it on Thursday figuring I might have it back before New Year's Eve. if I was lucky. They finished the transmission swap and reprogramingy and I picked it up on FRIDAY before Christmas! Only one day!! I also wanted them to check the rear end to see if it needed work. Jesse told me the rear end was fine and didn't need servicing. Some shops would have gone ahead and charged for the rear end work also. The truck runs great now and I can't be more pleased with their work. They also gave me tips to keep the truck running in great shape.I highly recommend 9th Street Auto for any work you need on your car or truck.
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January 2024 by blair davis
Great work, fair prices, very nice folks! 9th street auto is my family’s go to mechanic and they always impress!
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November 2023 by karan bleicher
These guys are great! They are thorough in their inspections. I have used them for my Astro Van and my older Chevy Roadtrek.
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September 2023 by The Nagels
I could go on for pages, but just let me just simply say…these guys definitely know what they’re doing, and they do it well. Jesse wrote the book on customer service!!! Lifetime customer…Services: Transmission
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August 2023 by Anthony B.
Jesse was terrific & Anthony got the job done! They care about the work they do and it shows... especially in my car!
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August 2023 by Wendy Wick
I had purchased a F350 with a transmission that was stuck in reverse; i had heard good things about 9th street transmission so I gave them a call. The communication and service was outstanding. Jesse helped me make a decision after he explained what was wrong and what it would take to fix it with a warranty. He provided other service shop info if I wanted to shop around. After finding other shops give 30 day warranties but we're less money (the transmission that was stuck in reverse only had about 2k miles on it) I decided to have it replaced with the 36 month 36k warranty 9th street offered. I feel I got what I paid for and was so impressed with the service; Outstanding indeed! I'm very pleased with the entire experience.Service: Transmission
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August 2023 by Ray Grubb
These guys are the best. The work was professionally done without any hiccups & the staff (Jessie) was always thoughtful & clearly communicated the necessary repairs & costs.Services: Steering & suspension replacement
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July 2023 by fred ruder
These guys are the best , their the best in town and they know their jobs well. I can always depend on them. We take our cars,motorhome and anything else. Their very trustworthy and he explains everything they did, they go over and beyondServices: Electrical repair
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July 2023 by Nick Mauti
Great customer service and communication! Was able to get an appointment much sooner than expected. They installed a clutch in my 1 ton pickup truck and it’s driving and towing like a champ!! Thanks guysService: Transmission
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July 2023 by Olivia Rose
I was having a lot of mechanical issues with my car. I had previously took it somewhere else and got quoted for engine I didn’t need. When I came to 9th street I told them about my experience with my car and other mechanic shops explaining how I was nervous to be taken advantage of. Jessie has been working on my car for about a year now, anytime I came into the shop he would explain everything to me and show me in person what’s going on with my car and explain how he was going to fix it. He taught me a lot about my car and how to properly take care of it. He also discounted and warranted a lot of the fixes he did on my car. When I fist brought my car in she was running rough, now she feels brand new! I highly recommend this shop! Thank you 9th street for fixing my car & being so honest & real!
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June 2023 by Jim Boehlke
I'd rather go to the dentist than take my vehicle to an auto shop. Took my 2006 F-150 to these guys for 10 years. Trusted their recommendations and my pickup is still cooking at 150k miles. Moved away from the area and I'm hoping I can find a shop anywhere close to 9th Street Auto. Unqualified recommendation.
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June 2023 by Kathy Woodman
I took my car into 9th street and they were AMAZING. My AC was on the fritz and was worried it was going to be a huge bill. They called me and told me it was an easy fix. I asked that while they were under the hood if they’d check out the control arms. I had been told by Les Schwabs that they were broken and needed to be replaced. They guys over at 9th Street took a look and said they were a little rusty but they were in working order. I appreciated the kind customer service and the honesty that this company provided. I will take my car here from now on. Thank you.
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June 2023 by Susan N.
A friend suggested 9th St some years back, for general service on a used car, one not tied to expensive dealer prices. These guys are straightforward on everything. Pricing is based on real work, good prices, with great results.
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May 2023 by kari tyne
The gang was really accommodating and very pleasant. Very on top of things and I got an accurate quote, just a little bit higher than I found elsewhere. Estimated directly out of the Michelin book. Beautiful facility. They were very patient with me.
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May 2023 by Steffin Guerrero
This team is amazing. Informative, precise, fair, Integrous and honest are just the first few words I could use to describe 9th St. Auto. I’ll be having our company vehicles serviced here for the long haul.