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April 2023 by Deanna Brainerd
We have known Chris for over 20 years,handling several loans/re-fiance for us. He is simply the best!
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December 2022 by Keith Dodge
Rob's move to Movement Mortgage was seamless from a long time clients point of view! Rob and Lisa are experienced Pros and can be always trusted to do a great job!
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December 2022 by Jackson Hruska
Tyler was great to work with on the purchase of our home. He always got back to us quickly and was very helpful. We highly recommend him!
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December 2022 by Google user
Simply FANTASTIC!!!!!! Andy, Wendy, and the rest of the Arbor team are amazing! They were with us every step of the way, making us feel both supported and educated at all times! Andy never stopped working to get us the best possible rate and truly looked out for our best interests at all times. I would recommend Andy and his team to every person I could. Simply the best! As this was our first time getting a mortgage, we didn't know what to expect, but man they sure made it simple for us! No stress, no fuss, no challenges, perfection at every stage!
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October 2022 by Geri Cunningham
Rob Cunningham, Chris Starling and the entire team at Arbor Mortgage were so professional and helpful. They went above and beyond to get us into our home in a tight time-frame. We deeply appreciate their service.
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September 2022 by Nina Rimer
10/10 recommend. This is my second time using Beau and Arbor Mortgage to purchase a home. Beau is amazing, very knowledge and attentive to everything I need to make the home buying process painless. My closing date was short of 30 days and Beau was able to help me close with no delays and saved me money. Even if you feel like you're not ready to purchase a home quite yet Beau will let you know what you need to improve on to make sure you get the best rates possible! Will use Arbor Mortgage again for my next home !
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August 2022 by Kaitlyn Ford
Andy Zook at Arbor Mortgage Group is very knowledgeable and extremely helpful. He made the pre-approval process very easy and answered all the questions making it easier to understand the whole home loan process. My husband and I are first time home buyer’s and Andy would check in to keep us updated through the whole process and answered any questions that we might of had. I would highly recommend using Andy Zook at Arbor Mortgage Group!
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August 2022 by Shawn Raley
Lots of great reviews, but I’ll go ahead and share my recent terrible experience with this company. I was working with one of their mortgage brokers and we were speaking several times a week watching the rates at the the beginning of the interest rate hikes. I spent many hours gathering all the needed documents for the loan and supplied those to the broker. I had a meeting at 10am at the office. When I went in the front desk person she said he wasn’t in. So I called him and he told me he was home sick and could meet me next week. Sensing the urgency of the rate hikes, I asked if I could swing them by his house so he could look at everything I had gathered. So I dropped them off at his house. He didn’t seem sick, I think he just forgot we had an appointment. That should have been my first clue. He recommend waiting for a few weeks to see if mortgage rates would come down a bit. During that time a talked to my friends wife in Nevada who does mortgages and asked her if she thought I was getting a good deal based on the numbers I was being quoted at Arbor Mortgage. Since I had already collected the docs, I went ahead and sent everything to her as well. She ran the numbers and was basically at or just slightly better than what I was quoted from arbor. Her recommendation was to lock immediately. So I tried to get ahold of my broker at arbor and couldn’t get ahold of him. He ghosted me and left me hanging. Luckily my friends wife locked me in at a great rate. The arbor mortgage broker never once reached out to close the loop with me. Had I not engaged with my friends wife at the time that I did and still relied on Arbor, I would have missed the window for my mortgage and the rates would have gone up to much for me to comfortably close the loan. That would have put me in a terrible position and would have cost me a lot more money. Super disappointed in the Arbor broker for his unprofessionalism. To this day, he still hasn’t contacted me on. Thank God my friends wife gave me great advice to lock when she did, because rates rose rapidly after I locked. I do not recommend arbor mortgage.
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June 2022 by Elise Z
Rob Cunningham was phenomenal to work with. Rob was very available for phone conversations, and detailed with his explanations. My partner and I were first time buyers, and he took whatever time was needed to walk us through the multiple possible scenarios along each step of the home-buying process and answer all of our questions. For the beginning stages, he had diagrams that could be pulled up on our computer at home, as well as his computer at work; therefore, he could highlight sections and examples while giving his explanation of different loan options. After we were moving forward on a specific home, he thoroughly talked us through the steps, possible obstacles that would change the timeline, and the whys behind possible delays. Overall, he was exactly what we needed - a trustworthy resource, patient and thorough explainer, and realistically encouraging. I highly recommend using Rob as your lender.
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May 2022 by Stuart Eaton
Alan Bell was super professional and highly engaged in helping us with our mortgage. He provided an excellent balance of professionalism, knowledge and relationship. He was very good about getting us to do our part, while keeping it a positive experience. A lot of the documentation is the responsibility of the borrower, and Alan was able to help make it important to us. Our entire process from start to close took only 10 business days. FANTASTIC!
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April 2022 by Kyle Rayl
Chris and his team at Arbor Mortgage were a breeze to work with. We had tried working with several other lenders first and had nothing but issues that caused delays that made us miss out on properties. From the very moment we contacted Chris all the way to closing day his team was fast, and efficient. They were also able to get us a FAR better rate than anyone else had offered us. We had no surprises and everything was super smooth sailing. Buying a house while working with arbor was easier than most vehicle purchases I have done. I highly recommend working with them for a no hassle easy experience
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April 2022 by Scott Lindsay
If you are looking to refinance look no farther than Arbor Mortgage! Chris and his team took great care of us and made the process seamless and fast. We were required to handle very little, and the parts we needed to take care of were clearly spelled out to us. I would recommend Arbor Mortgage without any hesitations.
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April 2022 by Sean Garner
Working with Tyler was amazing! It was my first home purchase so I was naturally a bit nervous about navigating everything properly. Tyler was so accommodating and prompt and knowledgeable that it really put me at ease the entire way through. It could not have been a smoother process. Will come back for my next purchase/refinance.
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April 2022 by Meghan Standish
Just closed on a loan with Andy at Arbor Mortgage for my third property in four years. He went above and beyond to get us qualified and closed on the loan on time. Being self-employed is sometimes hard to get qualified but Andy will stop at nothing to work with underwriters so they understand non-W2 scenarios. Super grateful to have Andy on our team. Highly recommend using Arbor Mortgage for all your loan needs.
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April 2022 by Laura Deuerling
My boyfriend and I were first time home buyers, and had no idea what we were doing when we started this home buying process. And trying to find a home that we could afford, and also love in Central Oregon was already going to be quite the challenge. But Rob truly went above and beyond for us, and helped us out on so many different levels to help get us the loan that we needed. Rob never left a question unanswered, and helped us through all of our concerns and struggles through this process. I cannot express my gratitude enough for everything that he did for us!
