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February 2024 by Caleb B.
Sean's service was awesome! Flawless set up even though I had a complicated request. Gave us great food recommendations in town! Stellar service highly recommend Sean! Thanks again!
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January 2024 by Mike Collins
Excellent service. Fast and professional. Been with AT&T forever and will keep them as their customer service has never diminished. Always top notch.
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December 2023 by Lisa Ewing
Got fast capable help. Straightforward clear answers and guidance in choosing the right plan. All changes were made and verified within a few minutes. Very pleased with the service
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November 2023 by Lisa Adams
Very helpful staff. The phone The Husband was after was actually in stock, and they were great helping him get the best pricing for his plan. There was plenty of accessories available to supplement your new (or existing) phone. Wait time was minimal even on a Saturday afternoon.
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November 2023 by Tanya Nason
Ryon helped us today and did a FANTASTIC job!! Helped us in switching from another carrier, advised on products, left fully set up, and we left very happy. I would recommend anyone work with Ryon if they go to AT&T in Bend.
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November 2023 by michelle bonnett
We had an ongoing problem that we could not resolve so visited the Bend store hoping for some help. We were fortunate enough to get the much needed help from Ken. He did exactly what we needed and via a phone call the following morning our problem was completely resolved. Thanks Ken!!!
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November 2023 by Tristen Wakeland
Sean was an amazing help and he took care of all of our issues that the other rep couldn't in Eugene. He is an awesome Preson !
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November 2023 by Nadine R.
I received excellent service while purchasing two Apple Watches . And received the buy one get$300 off the second one. Great deal!
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October 2023 by Lin Schmidt
We had Sean help us as soon as we walked into the Bend store. We wanted a phone as quickly as possible. He was great! Friendly and knowledgeable! We had a new phone, cover, screen saver and plug and were out the door in less than 30 minutes! Thank you Sean!!
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September 2023 by Nicole Theis
Ryon at this location saved me, after getting out of a financially abusive marriage and having my phone die unexpectedly he took the time to make sure I was heard and taken care of. He gave me my best possible solution! I love my new phone and I'll be glad to make the drive for any more transactions I need!
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September 2023 by phillip doran
Worst experience ever. We've been an AT&T Customer for over 15 years with multiple lines, devices, and for my business. Went to the Bend store to get a new Phone. Associate acted bothered we showed up. Was not helpful. Decided to get a new Iphone 14 pro max and pay for it and he told us to come back tomorrow. What!!! Because of this experience we'll switch to another carrier. Sad after more than 15 years and a lot of paid revenue for AT&T.
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July 2023 by R Perkins
The ATT store in Bend is outstanding. We worked with a lady , my bad , I can’t remember her name. It’s start with a M. Great experience for my son who was upgrading his IPhone.
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July 2023 by Augie Vasquez
Ken went above and beyond helping me with every step of the process setting up my new phone and even walked over to Starbucks with me to get WiFi since the AT&T store WiFi wasn’t working. Get that man a raise
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July 2023 by Scott McJannet
I was so unhappy after visiting this store, I was ready to switch providers. Condescending, obstructionist, and zero problem solving. And all I wanted was a replacement sim for a phone. Called ATT customer service, and they mailed one right out, despite the store’s insistence that such a thing was impossible. I couldn’t be more disappointed in the store experience.
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May 2023 by Griffin
0 starsI’ve had to deal with this store multipletimes while I was on AT&T and let me tell you it’s awful. Just like AT&T doesn’t care about u, neither do these staff. They a disrespectful, arrogant, & lazy. Never wanna do anything but the bare minimum and lord forbid you ask them to do something extra lmao they will literally give a verbal outburst in complaint. All this store is good for is bad customer service, robbing old people, & making false promises about plans and deals to customers. AT&T is a scam! Do yourself a favor and go to another provider cause AT&T really be robbing people blind!Oh and also TAKE AWAY THEIR TV! They love that thing more then they own customers.
