Bath & Body Works offers beautiful smells with soaps, hand sanitizers, lotions, and body wash. The store is neat, clean, and organized. Customer service is generally friendly and attentive, with workers described as nice. A manager was noted as being very good and accommodating. However, service at one location was not great, with a report of a rude employee. The store has sweet-smelling items like the popular sunshine and lemons fragrance. Some products, like a moisturizing antibacterial hand sanitizer, are highlighted. Try me bottles are not available for most items.