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March 2024 by Stewart S.
Holli our salesperson/ designer is awesome. We have bought a couple pieces from. She is the reason we keep going back, This store sells only quality furniture
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July 2023 by Frederick G.
Unfortunate experience! Furniture we ordered cost about $10,000 and when delivered the pieces were defective and unsightly. Despite six weeks of futile attempts by the manufacturer and local reps, the furniture remained unacceptable. We rejected all of the items but was told we had to pay a restocking fee of 25%. Were these defective items to be placed back on the floor? We remain totally disappointed at the poor quality off the furniture and this costly experience. Not to be repeated.
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March 2023 by PNW EXPLORER
Bend Furniture and Design is the most solid home furnishing store in Bend. The staff is highly educated in design and product knowledge. They exude professionalism and offer a warm, comfortable and personable atmosphere. They treat each client with care and really want to help you make the most informed choices for your space. They have been easy, fun and patient to work, making the process of furnishing a home much less stressful.Bend Furniture and Design may be small in size but they are grand in offering high quality pieces combined with an exceptional client experience from start to finish.
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December 2021 by shae callewaert
THE best furniture store in Bend. Hands down. The designers are masters of their craft.
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May 2021 by Kirstin Everard
Such nice people, from start to finish! I walked into this store, expecting to feel a little "out of place' as I furnished my new small home, and was welcomed warmly by Heather and Sonya, who spent dedicated time helping me to find a great couch/sofa sleeper, and other accessories. They were so patient, and really fun to work with, and after a few visits, was able to make a decision on a large American Leather sectional sofa sleeper. I never felt pressured. The staff at Bend Furniture was super communicative, as I was waiting for my couch, and let me take their fabric swatches to continue my decorating process while I waited for my couch. Finally, when the couch arrived, 2 friendly guys handled the delivery, and noticed there was a small manufacturers defect with the sofa bed, and they addressed it right away. They ordered the parts from American Leather and they are on their way to be installed tomorrow. I really appreciate the professionalism and service provided by John and Heather (owners) and their awesome, friendly staff! Will definitely come back for more furniture items! LOVE the designers and products they carry. Highly Recommend!
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September 2020 by Keri Wilhelmson
Beautiful quality home furniture, unique floor lamps and other amazing home decor. Wonderful customer service...I could spend all day in their two stores.
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June 2020 by Kimberly Bowker
Such a wonderful and special experience shopping here - great people, great items, and great memories to go with them.
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December 2019 by Dennis Dewitt
Very classy stylish products. I thought out of my price range but, they weren't. They have quite a range of pricing and some outstanding sales. Lovely staff, very competent, helpful, knowledgeable, and approachable.
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June 2019 by David H.
Renea and I spent today with Perry and Heather. We had lots of design questions. They met all our needs, answered all our questions and we could not be more excited for the arrival of our furnishings. I would highly recommend these professionals!!
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April 2019 by Anna Jacobs
This is the best furniture store in Central Oregon, hands-down! The two stores are family owned and operated, and the whole staff is incredibly kind, knowledgable and friendly. My first purchase was a sofa from made in Portland. I appreciate that they've curated such a beautiful collection of well-made products - I shop there with confidence that I'm purchasing quality pieces from people I trust and enjoy!
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November 2018 by Kelsey Adams
Staff was excellent to work with and very knowledgeable about products and designs
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October 2018 by Josh J.
Wow! what a great find...I was visiting from out of town and stumbled upon both of their design showrooms and was so impressed by the selection, style and elegance they were exhibiting. Everyone was super friendly and went out of their way to assist me. You can tell they have a great eye and love what they do....
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October 2018 by Chloe Wenz
It felt like buying furniture from a group of really familiar friends. We had a great experience buying our sleeper sofa from Bend Furniture and Design and would recommend them to anyone.
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October 2018 by Barbara Foster
Go to store for lovely furnishings.
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September 2018 by Camille H.
John and Heather Cashman, owners of Bend Furniture & Design know their stuff. By stuff I mean not only furniture and design, but service. We worked with them when we furnished our home. We were very impressed with the quality and craftsmanship of the furniture we purchased and loved the style and professionalism of this group. They helped us tie everything together to create the look and feel that we wanted. And ultimately, they helped us define what we wanted. Not that an IT guy and an accountant don't have amazing ideas, but clearly their expertise is what helped us make our house a home. They spent so much time with us developing the creative piece of our home that we almost convinced ourselves that we had a clue about what we were doing. Furniture, paint, fabrics, color, plus introduced to a local artist who did a custom focal piece for our living room. Eight years later, my son and I stop in the showroom. My son is taking an interior design course and one of the projects was to source items for an interior design project. We came in unannounced and Heather was on the floor with customers, but immediately greeted us when we came in and after a couple of minutes came over to see how she could help. She was ever so gracious and encouraging with my son and his project. The time and effort she took to ensure that he was getting what he needed, inviting him to come back and look more and offering to help with whatever she could. It was really nice. Great people, great service, great product.
