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July 2025 by Aubrey Sheridan
Terrible experience from start to finish. The staff at the front desk can't book the 50% off 1st 4 month special, so I did it on line in their office. I was charged double every month and had to request a refund. Staff on site don't have permissions in the software system to help customers and management is out of state. Do yourself a favor and go anywhere else.
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July 2025 by Kevin Christopher
Yeah paid ahead because I was traveling, moved out a .onth early. They refused to refund me.
New owns buy up all the storage companies in area and raise the rent every couple months. Had another storage unit on other side of town the rent went up 300% in 1.5 years.
I would avoid this place with this new owners. Very bad business practices.
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June 2025 by Sandy Aleshire
Excellent customer service!!!! It was fast and easy!
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May 2025 by Rachel Harman
Do not do business here. Every step of the way there was a major inconvenience and mistake. Incorrect billing, incorrect gate code, they locked me out after I called several times to confirm my move out date. This place is a horrible business. Storage units should not be a constant inconvenience, you should be able to set it and forget it. Doing business here is like having a full time job.
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March 2025 by Ted Engstrom
Nice person on the phone helped me with the beginning and the online portion of signing up. When we arrived she did a great job with the information and directions
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December 2024 by Saveria Tilden
Jim the manager was super helpful and got us sorted right away!
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April 2024 by Sonny
Do not rent from Blue Elephant storage mice.
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November 2023 by Kim Alway
The nicest management team! Called other storage sites in looking for the best place for me, and was either ignored, told they would call back or left messages to receiving no call backs at all. Broken words and lies about receiving call back promises. The second Ms. June picked up the phone, I could feel that the person she was going be was real. Very nice, patient on trying to get things figured out (dates and times) and very pleasant to talk to. No attitude as if she was being bothered by someone on the phone like the other places I had called. Great area in Bend no matter which end you live on. Everyone always passes Wilson for one reason or another weekly, if not daily like I do!!! Easy accessible. Thank you June!! Glad I am spending my money on a place I feel comfortable with all the way around!!!
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June 2023 by Deb Madden
Extremely clean property & well maintained.On-site property managers, June & Gary are very nice & cordial.I would highly recommend this storage facility.
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May 2023 by Shawn Schütz
Great Self Storage.Better than most. Very clean, most of it is outside storage. Which are 10×10Then their is about 50 that are5×5 and they are inside.The area is well maintained and good lighting for the inside building too.The hours are 6a - 9p everydayOffice hours are 9a -6p Mon-FriOffice close on weekends
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October 2022 by Matt Hernandez
I have had a storage unit here for couple years now. Great facility. The staff is amazing and always work with me with any issue I had
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March 2022 by Steve schaffer
I spoke with June and Gary they were extremely helpful with the process of getting moved into my unit and extremely informative also the company is great and great prices
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January 2022 by L. LICHT
Personally, there is no other store ! Iam glad to have met a sincere an honest business practice . And did i mention the SECURE feeling yourbelongings n self are protected,thank you june n Mr.
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December 2021 by Sanya Membe
Locally owned really good people to rent from.
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September 2021 by Amber Powell
I had an excellent experience with Bend Sentry Storage. They were very accommodating with my temporary need for storage as well as very kind and quick to respond to messages. THANK YOU so very much for such a pleasant experience.
