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May 2024 by Darren Golden
This place does storage right. It’s simple, it’s easy, they’re kind. 10/10
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March 2023 by Brad Herauf
I stored my camper here for a few months and this is a good facility. Safe, secure, and the prices were great.
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June 2021 by Timmy Kemper
Just started renting here so not alot to say but 24 hr access would be nice
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January 2021 by mark hovey
Inexpensive secure storage. Great staff!
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November 2020 by Jeff Edgington
Best prices I found in Bend, and good availability and flexibility compared to other storage places. All around good experience and office manager Kyle is a champ.
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August 2020 by Paolo Rossi
Responsive, friendly service at affordable rates.
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June 2020 by T K.
I've had a 40ft container at Brosterhous for over a year now...its very reasonable and Jen in the office is very helpful with questions and offers solutions quickly. It may not be the typical storage place because they use containers but really that doesn't matter because its easy to get in and the place is clean and the containers don't leak. I suggest them.
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October 2019 by Liz Daniels
This was a great place to store my camper. They are very responsive to emails/calls, very easy to work with (convenient set-up of account, payment, etc.), and the price is very reasonable. The lot is secure and really what made it great was the staff- friendly, very professional and responsive. Highly recommend
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October 2019 by Jim Barrick
Very secure area.
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September 2018 by Amanda harris
Good prices and have never had a problem and have had a container for 5 years there
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February 2018 by DG Porter
Great storage at fair price and good security and cameras!
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January 2013 by Kevin Vergho I
Past negative reviews from several years ago are outdated. Brosterhous Storage is now family owned (as of August, 2012) and has an excellent new facility manager! Please call for our latest move-in specials!
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August 2009 by Daven Stetson
I rented a storage unit at Brosterhouse Storage because they had the lowest price. The forced me to purchase a lock from them, even though I already had a u-bolt lock that was superior (brinks) to the ones they make you buy from them (made in China).
One month after moving my stuff into the unit Brosterhouse Storage raised my rental rate.
The units themselves were not secure or sealed. The mechanism to lock the door is galvanized sheet metal, and could be easily compromised with hand tools. I didn't notice this until after I had already moved my stuff in, and was a little worried to leave anything of value in there. Rodents also got into my unit, and destroyed some of my camping gear.
Brosterhouse storgage also says that you need to give 30 days notice before vacating, which is reasonable, but the contract is not clearly worded, and when you try to give 30 days notice they tell you that you need to give 30 days from the date payment is due.
In the end they kept my deposit, and charged me for 50 days that the storage unit was empty! There was no damage to the unit whatsoever! After that, they tried to get me to sign a form saying I had vacated the unit. They did this so they could let out the unit to someone else, even though I was still paying rent on it!
Brosterhouse Storage takes advantage of customers, has rodents in their units, assumes no liability for damage to your stuff, and makes you sign a contract which is wordy, unclear, and misleading. You have been warned BUYER BEWARE.
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May 2009 by Dave N. Stetson
I rented a storage unit at Brosterhouse Storage because they had the lowest price. The forced me to purchase a lock from them, even though I already had a u-bolt lock that was superior (brinks) to the ones they make you buy from them (made in China). One month after moving my stuff into the unit Brosterhouse Storage raised my rental rate. The units themselves were not secure or sealed. The mechanism to lock the door is galvanized sheet metal, and could be easily compromised with hand tools. I didn't notice this until after I had already moved my stuff in, and was a little worried to leave anything of value in there. Rodents also got into my unit, and destroyed some of my camping gear. Brosterhouse storgage also says that you need to give 30 days notice before vacating, which is reasonable, but the contract is not clearly worded, and when you try to give 30 days notice they tell you that you need to give 30 days from the date payment is due. In the end they kept my deposit, and charged me for 50 days that the storage unit was empty! There was no damage to the unit whatsoever! After that, they tried to get me to sign a form saying I had vacated the unit. They did this so they could let out the unit to someone else, even though I was still paying rent on it! Brosterhouse Storage takes advantage of customers, has rodents in their units, assumes no liability for damage to your stuff, and makes you sign a contract which is wordy, unclear, and misleading. You have been warned BUYER BEWARE.
