-
October 2023 by L EO
Great experience! The first and last place we went for a new mattress. Knowledgeable and friendly staff who made the experience easy. Thanks for the prompt delivery service! Highly recommend Mike and the team at Cascade Mattress!
-
July 2023 by Gabriella K.
This is a review for a sale and mattress from April of 2022z My wife and I had an excellent experience at Cascade Mattress. Ernie I believe is the salesman who helped us out, and we were able to get same day delivery on our mattress--they even beat us back to our home! We tried looking at a couple other places, but were more impressed with the offering and prices given and their respect to our desired budget. Another store was not as respectful of our desire to stay in a specific range and kept pushing financing (which I said no to a couple times). Ernie was very helpful though in finding mattresses we liked, and explained what set the different mattresses apart from each other. We ended up getting a floor model that was discontinued and so it was at a good deal. Over a year later and the mattress is still perfect for us, not a single complaint. I recommend them to anyone who asks for a mattress store especially since they are a local place.
-
April 2023 by Elliott Deering
Knowledgable staff, great selection, speedy delivery. What more can you ask from a local company!
-
December 2022 by Lisa Zeldin
We just moved to the area and needed a mattress. Cascade was our first stop and we had an excellent experience! Ernie was helpful in finding the type of mattress we wanted within our budget. We were lucky enough to find one that was in stock and it was delivered two days later. Rick had our new bed off the truck and in the house within minutes. We had a wonderful experience all around and will definitely come back next time we are in the market! Thank you!
-
November 2022 by Steve Heuser
I told my wife “if we ever find a knowledgeable salesperson, we’re buying the bed from them”. We’ve been bed shopping for awhile, and I hate shopping. Enter Mike at Cascade Mattress & Bed. Exit fear and anxiety. He answered our questions, showed us options and allowed us to make this decision with knowledge not pressure. When the bed arrived the delivery guys were great! If it’s time for a new bed, do yourself a favor and check this place out.
-
November 2022 by Katelin Baker
The employee we worked with (I feel terribly I don’t remember his name) was very respectful, knowledgeable, and considerate of our needs. He asked us specific questions to narrow down what we were really needing and looking for. I appreciated his time and expertise as he helped us.
-
October 2022 by Cody Bates
The manager at the Redmond store is by far one of the greatest customer reps I have met. We feel well taken care of and will recommend to all our friends and family to shop at cascade mattress.Thank you M. Scott!
-
October 2022 by Deirdre Nauman
Scott was very patient and showed me all of the mattresses that fit my profile. It was a pain was experience; in fact it was a pleasure! I will definitely go back to Cascade mattress for future mattress purchases!
-
September 2022 by David Bordeaux
Shopping for a King size mattress, found one we liked at Cascade Mattress in Redmond.Justin was great to work with.No sales pressure.We liked their new building and all the floor bed displays.Delivery was the next day.Excellent and accommodatingto our schedule.Thanks Justin and Mike for your hard work and efforts.Will highly recommend this wonderful, Mattress company!
-
August 2022 by Rachel Idontcare
I shopped most of the mattress stores in Bend and had 2 stores left. Because of reviews, I decided to stop in at Cascade Mattress. I was pleasantly surprised with mattress choices. Ernie the sales rep who helped me was super. Just the right amount of attention with no pressure. He was also very knowledgeable about the mattress's. I did share with him back pain my entire life and that the last bed I bought ( in Bend from a competitor) hurt my back from early on. Ernie had me check out ( lay on) a couple of beds that he thought might be good for me. In the end, he felt the Foster and Sterns would ultimately be the best for me (very little price difference between the mattress's). Ernie also informed me that the bed I chose will be a little stiffer at first and loosen up over the next 90 days. Well, the first night I thought I was going to return that bed because it seemed too firm. I remember what Ernie said and thought I'd give it a good week or two, despite poor sleep. By the third night I was sleeping like a queen. I love my new bed. It just gets more comfy every night (I've now had my Sterns and Foster for 6 weeks.). Oh, if you qualify, they also have 6 months or 12 months same as cash. Of course, you'll want to pay that off in quoted time as there's a 29.99% interest. Thank you Ernie and Cascade Mattress!
-
August 2022 by Elayna Boot
My husband and I came in looking for a mattress and had a great experience. We didn’t really know what we were looking for and Scott was so friendly and helpful. I would highly recommend Cascade Mattress and would shop there again.
-
August 2022 by Kameron Keller
I highly recommend Cacade Mattress! The team answered all of our questions, sold us a mattress at a fair price, and delivered it quickly.
-
May 2022 by Marc Schlatter
Scott was very helpful! He listened to my needs and helped me pick out the perfect mattress that was within my budget. Very pleasant purchase experience!
-
May 2022 by Carol O.
I am very impressed with Cascade Mattress. I like the fact that they are independently owned and stand by their products. The staff is personable and professional and wanting to please. I had a small problem with the automatic frame and the remote and Ernie helped me fix it over the phone. He was even willing to send someone out to my house. I love their selection in mattresses and their pricing seems less than some of the other mattress stores.
-
February 2022 by Colleen Napier
Excellent customer service from this local business. They made sure all of our concerns were addressed and have a varied selection of options when it comes to mattresses, bed frames and nightstands. I am very grateful to have had their help.
