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July 2023 by Clara S.
The costumer service at this branch is non existent. I have called ahead more than once to try to get help from someone willing to put on an N95 mask. They refused to provide a service unless I went to the Franklin branch in person. Finally one nice man said he would so I went down with a new mask for him and I wore one. When I got there the branch manager would not allow him to do it. She was once again rude and unsympathetic, though she had no idea what my reasons were. It was a simple request and I have had our money with them for over 30 years. Go elsewhere.
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May 2021 by Joy G.
I'm sure it's a great branch, but i came here to say that they need to update their hours. They're listed as being open from 9-1 on Saturdays so I went there at noon to find them closed with a sign on the door saying they're closed on weekends now. Inconvenient, especially if you have to take Uber to get around.
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January 2021 by Joy R.
Everyone here is so nice,professional and VERY HELPFUL! We love our premiere account manager,Nicki! She's helped us through so many financial decisions! We consider her a d at friend and she treats us the same! She is WONDERFUL!
