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December 2024 by Donna Steele
Love Costco bakery! Sadly, no bakeries in Bend have learned how to make as good a cake as Costco yet, and it's an acceptable price, too! BTW-can't expect the highest quality ingredients for that price!
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December 2024 by Jacob Groz
The new muffins suck
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August 2024 by Tai Travis
Good prices but the ingredients list in many of their items are very suspicious. For example, the muffins have artificial flavoring added.
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January 2024 by Julie D.
Are you kidding me? Who doesn't love Costco?! We have a love hate relationship. I love going there and hate looking at my visa statement at the end of the month! Haha! Their return policy is better than no other, the quality of items they carry is guaranteed. Pricing is generally the best for what you buy. You can always get help by asking an employee at the front for assistance. I kinda like the self checkout lane if only have a few items, otherwise it's worth the wait for a checker. I will go to Costco forever until the end of the
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December 2023 by Charlotte C.
Me and my partner came to grab a quick bite at the food court - a chicken bake that he's raved about for years but we don't have Costcos where I'm from. My partner was misinformed that we could go in without memberships for food courts which the man working the front entrance very rudely and snidely informed us (to great lengths) otherwise. We get that most places are protecting their goods and clientele but terrible customer service and just unreasonably belittling. I can't see why someone would be interested in purchasing a membership after that interaction.
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October 2023 by Kim F.
I had an appointment for new tires to be installed on my vehicle at 2pm (which I waited over 4 weeks for that appointment to even come available, but that's besides the point). I received the email that said to be there 15 minutes early prior to my appointment yada yada so like a good soldier I follow suit and arrive at 1:45pm. As soon as I enter, the employee "who doesn't normally work in the tire shop but who was unfortunately pulled over for the day" has the unenviable task of informing customers that the tire shop is running 2-2 1/2 hours behind because there were some drop in appointments earlier in the day that threw off the schedule. He takes my keys anyways, not sure why since I could have just sat in my car until they were ready for them and they could call for them or something. Costco not sure how your lack of planning became my problem but it did. When I have an appointment at a scheduled time, I expect that appointment to take place within a reasonable window of that scheduled time, as my time is valuable. When I take my car to Les Schwab's or Discount Tires, I am in and out in under an hour (no matter how busy they are). Yet, every single time I have an appointment with you all, I am there for at least 2 hours or more. You would have thought I'd have learned my lesson but I was lured in with promises of an appointment time that should have been adhered to and maybe a warm churro that could have been enjoyed while waiting. 3 + hours later I was finally was done and able to leave but received no apologies from anyone about the long wait. I've decided that your terrible lack of scheduling ability has affected my time, my job and my life for the last time. The time has come to stick a fork in it and call it a day. It's taken me awhile to to figure it out, I've given you so many chances to be the hero in this relationship, it's definitely a you problem not a me problem but I will never make this mistake again. You've lost me as a customer and my family as well (since I'm the one who makes the appointments) so our entire family will never go to the Bend Costco Tire Center ever again.
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October 2023 by John D.
What do you get when you put incompetence and stuck up attitude together? you get Costco. the only thing holding this place together is their food prices. and they can't even run that properly.
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October 2023 by Lee L.
I'm not sure if others have experienced this, but I was at Costco twice last week and there is a man, with breasts, in the tightest most revealing t shirt, working right outside the front doors and you can't get by him without them right in your face. It's as if he is showing them off. As a woman, it is truly offensive. Please Costco, make him cover those things up! I'm pretty sure if it were a woman sportin them, she'd be reprimanded.
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September 2023 by mollie larson
The best.
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July 2023 by Danielle P.
I know Costco is trying to cut down on non-members using the Self Service checkout for loss/prevention reasons. However, I showed my card to the associate at the desk, went to an open kiosk, and immediately had an associate named Adam come up behind me and demand to see my card. It was very frustrating to be treated immediately like I was a shady criminal rather than a member. If Costco wants to cut down on non-members, stop access to self-serving kiosks or, at a minimum, treat everyone like they are a member first and a criminal second.
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April 2023 by Lori O.
Costco tire department needs a new person at the counter. The person we dealt with was a real downer. We showed up 15 minutes early for an 11:00AM appointment and we're told we had to come back at 11:00????? No personality at all, never smiled, just plain grumpy. Picked up our car and she was even worse, needs an attitude adjustment or a job with no customer service involved. Paige get a grip or move on!
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April 2023 by Lauri D.
Great place to shop! Staff is friendly and helpful. Products are great and can always be depended on. Clean, dependable, great products, and people.
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January 2023 by Robin S.
I'm ambivalent about Costco in general but I will say that this one is typical of the brand. Maybe not the biggest but certainly not small. No gas station that you'll find at some other Costco's but that's minor. Pros:- Great deals on a lot of good quality merchandise, including their Kirkland brand.- Efficient checkout considering the volume of customers.- Employees are by and large friendly and enthusiastic. Some exceptions, of course.Cons:- Many items are offered in quantities too large for me. That's the thing with 'warehouse' stores of course but it's still a negative.- Costco seems to attract more than their share of shoppers that annoy me. Rude cart behavior, unwillingness to follow health mandates, etc.- They don't take Mastercard which forced me to open an account with Visa if I wanted to shop here.- Parking lot isn't designed to accomodate the hordes of people pushing huge shopping carts back to their cars. They should have cart paths between the rows. I'm aware that no one else does this either but Costco carts are bigger and tend to be loaded.
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November 2022 by Andrew L.
Why did I schedule a vaccine appointment if I have to wait in the same line as prescription drop off to check in for my vaccine? Absolutely stupid, no stars if possible
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October 2022 by Joey H.
This is a great store. It's always got revolving products and the people know what they're doing and there are advertisements tailored to connections globe wide - Does get very busy sometimes at this location. And who could turn down a snack at the deli?
