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January 2023 by Jon Taylor C.
Weston in Bend Oregon is fantastic, so helpful and communicative when I was searching for the perfect temporary pieces, and planning on the big "builds" for the future house. Most was done via email when I was 3000 miles away. When you get such personalized service even before meeting, you get a customer for life. Thank you for a great experience. Go see Weston!!!!
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January 2023 by Craig Callaway
Beautiful furniture; well made, obvious quality. Floor personal are friendly and knowledgeable - not pushy at all!
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October 2022 by Robert and Holly Bennington
Dovetails makes the most gorgeous, high-quality furniture and their customer service and delivery is EXCELLENT. We just had a huge dining table delivered (our second piece of furniture purchased from dovetails) and I’ve never felt so well-cared for. The table is gorgeous and the delivery guys (Adam and Darren) were so careful and cautious and kind. Amish furniture is an investment but the quality and service are well worth it! Thank you, Dovetails!
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August 2021 by Jon S.
One of the strangest experiences I have had in quiet some time. The salesman "Hugh" wasn't happy that we came in at 4:30 when they close at 5, then he unloaded this weird story that he had been there 9 years and was still only considered a salesman?! It only got more bizarre, telling us that the furniture was not cheap, this guy was trying to get rid of us at every turn. This was the point where I looked at my wife and gave her that look, no way was I going to do business with this guy. They don't make anything, just a middle man, they just order it from woodworkers in Pennsylvania, so if you want Amish furniture buy it online and avoid this place. You have to ask yourself why would the owner of this place employ someone like this? There are other reviews online describing similar situations or worse. You were warned.
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October 2020 by Valerie H.
This place has a very nice showroom and plenty more furniture to choose from their manufacturers' catalogs. We have been shopping for dining chairs and Hugh has been super helpful - letting me take chairs home to view with our table, helping with leather seat selection, and assisting with getting a custom stain that they don't normally offer (to better match our table which we purchased in Vermont). As soon as we get the chairs, we will update the review with photos!
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August 2020 by Heather Daggett
Had trouble finding a nice dining table in town, but Dovetails had the best selection and other beautiful furniture too! We were able to get a good deal, same day delivery, and Ron even assembled it for us. Definitely recommend!
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July 2020 by Matt B.
My wife went into Dovetails today to buy a bed and a dresser. The older man who helped her treated her awful. He literally yelled at her for asking if they were open. He was condescending and rude to her throughout the entire conversation as she was just asking about the furniture. She left the store in tears. If you want to buy overpriced mdf furniture go here. My recommendation is to go ANYWHERE else.
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June 2019 by Joe Central-O
The guy who opens the store every day, drives a Toyota. Grey haired. Drives VERY dangerously, almost hit me and my Very pregnant wife because he was in a Hurry to cross the road.
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September 2018 by Jeanne Miller
***** Beautiful furniture and an investment to pass through the family.
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July 2018 by Nancy Baily
Quality furniture that fits the Bend lifestyle. Hugh really knows his stuff and was super to work with. We love all the pieces we've gotten there!
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July 2018 by Austin Evans
I wanted an upgrade from my desk made of compressed sawdust, bought a beautiful hardwood desk from this establishment, would recommend to anyone for any furniture needs
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May 2018 by Kimberly D.
Professional and courteous folks. I bought four chairs to match a Craigslist find. The owner let me take home a chair to try it at home, which was super nice. He also ran to the warehouse to pick up the chairs when I decided to buy them. Dovetails offers quality furniture at affordable prices. I am eagerly anticipating their new store and furnishing both my home and office with their beautiful pieces. I do wish they stocked a few more modern pieces!
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February 2018 by Michael Nyberg
An unassuming furniture store in an obscure location. But you have to go in and check it out! They have some amazing and unique pieces. Super high quality stuff that you will pass down your kids
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September 2017 by Trisha Vilhauer
Bought a beautiful new chair for my office. This is a piece of furniture I can enjoy for a lifetime.
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March 2017 by Mark Ullrich
Beautiful solid wood furniture at reasonable prices. Fantastic customer service.