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April 2024 by Cindy Sawyers
Went in got three pairs of glasses in an hour, great service polite service
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April 2024 by Shay Sauls
Mary Marie was an amazing lady! In Bend, she helped me pick glasses when I couldn’t decide, she helped me with discounts with a second pair of glasses! She also helped me determine what protective lenses I needed. She was just so amazing helped me save money and made me look good with some snazzy new glasses!!!!
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April 2024 by Lola Frenzel
Staff are all so nice. They made it so easy for me. The hardest thing I had to do was to pick out frames. I bought glasses and sun glasses. My sun glasses were ready to pick within a hour and my regular glasses were in within a week. They only took longer because of the prescription I needed. I highly recommend Eyemart Express! I will be a forever customer and my kids will all go there also. Thank You to all the employees at Eyemart
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April 2024 by Baked Tendency
Had an appt today, was advised by the eye doc the type of glasses I need I can’t get online. Over $500 in store, to get home and find the same exact for $65 online. Called the store to request a cancellation of my order, and refund to my credit card. Order not even 90 mins old, and was advised to come back to store, which is an hour drive. Then got told well a manager will call you back we’re busy. So now I wait for a call back and a $500+ refund. The eye doctor should not give false information and also told me I’m dyslexic. Eyewear staff were amazing, my 1 star is based on the eye doc lying to me just to overcharge me and make a profit.
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March 2024 by Gillian Rowley
The staff is great and they have an excellent selection of glasses!
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March 2024 by Kristina Sankey
I’ve been seeing them for a year and they have been nothing but absolutely amazing since the moment I walked into their store. They have always got my glasses replaced in such a timely manner and so nice about it. My daughter was due for glasses without hesitation I took her here to get her glasses. They made her feel so beautiful and so excited for her new glasses!! They even searched for glasses they did not have on the shelf that she previously loved.. To our surprise she found a pair she loved even more! Not even 45 min later they were ready! I wanna thank all the staff who has always made us feel welcome and giving us the best possible experience!!!❤️
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March 2024 by Kathleen T
I would recommend this place over and over. They have a great selection and the staff is so kind and make you feel welcome. The woman that took care of me was so patient with me (I'm super indecisive) but I finally found and got 3 pairs which were done and ready in less than an hour.To the staff, thanks for being so awesome. You all ROCK!!!
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March 2024 by Janda Fleming
So quick with the right prescription and an amazing value! Staff was incredibly helpful, knowledgeable and kind! You don’t find that kind of customer service any longer. I will be going back!
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March 2024 by Harmony B
Eyemart Express will be my go-to from now on. The customer service that Jocelyn provided was on-point. She took the time to discuss options with me on both cost and eyewear selection. Speaking of selection, there were SO many attractive choices. While shopping for my new pair of glasses, the on-site lab helped me adjust my current pair. I originally only went in for one new pair, but I fell in-love with a cute pair of sunglasses, and since the lab was able to make the sunglasses as progressives within around an hour’s time, I went ahead and got them. I appreciated the friendly staff. I definitely recommend purchasing glasses from Eyemart Express!
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March 2024 by Tracey Root
The prescription was wrong the first time, I just couldn’t see. When I came back to be re-examined the Optometrist suggested I was “waffling “Who says that to a customer? Poor service and attitude by him in my opinion
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March 2024 by Jeff Bud
Excellent service and pricing. I never shop anywhere else.
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March 2024 by Tammy Duke
Always a pleasant experience and my new glasses were ready within the hour as promised
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January 2024 by John Bluebaugh
Holli did a great job helping me find the perfect frames for me! I have a big head!!!She an excellent employee for eye mart and was a pleasure to work with.
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December 2023 by Margaret Knorr
I was in a time crunch to use benefits before the end of the year and they took my insurance.Would have gave Eyemart Express a 5 but how one is initially greeted is so important. My salesperson called my name, started to say hello, then turned to tell another person to sign in, never finishing her hello. She then came over with a “it’s my job to say ‘can I help you.’” Decided to brush it off, asked a question, and from that point forward, it was a very pleasant experience. Glasses were ready within 25 minutes. Upon returning to the store, (as I thought I had an hour to kill), another salesperson, Holley, greeted me very warmly. She adjusted my glasses to the tee. If Eyemart notices, I remember a 5 minute interaction with warmth from the onset, but I don’t remember the name of the person that was with me for roughly 40 minutes.Surprisingly, I’ll go back. Just didn’t think this place would ever earn my business again after an experience someone I know had a little over a year ago.Just remember to not just do your job. It matters.
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December 2023 by Addie J
We went into Eyemart to get a couple pairs of new glasses and we left with a smile on our face (and new glasses!). The staff is AMAZING, they seriously treat each customer as family. I have tried several other eyeglass shops but I have found the one I will use forever. Thank you, Eyemart! You all rock!