-
December 2023 by Amy Dean
One of the worst hotel experiences I've had in a long time. Hair folded into the bath towel when I opened one I had not touched since checking in. Asked the front desk to hold my bag so could I explore after check out but before heading to the airport. They acted like I was out of my mind and were so rude about this very normal hotel ask. Even more rude when I went back to get it and said "oh THIS bag" with such disgust, very annoyed I made them look up from their phone they would clearly rather be playing with than helping customers. You couldn't pay me to stay here again.
-
November 2023 by Carl O'Neil
It's a 2 star hotel in a nice location. If you like walking it's excellent. The river trail across the street either goes into town or away from town depending on which way you go. Our room was a little small but comfortable. The beds and bedding were good, everything clean. Staff were nice. Free breakfast in the morning. The gym is kind of tiny and I don't like the cardio equipment, both treadmill belts are loose. The dumbells and bench were good. The exercise room was too hot and stuffy, according to the American College of Sports Medicine it should not be above 68 degrees.This place gets the job done. If you want something nicer try the Element next door.
-
October 2023 by Tina Troite
Location was almost perfect. Lil North of downtown. So you have to walk.a bit to get to things south.... honestly downtown is enough... but there is still more fun and drinks south.
-
October 2023 by Michael Bowers
Great breakfast. Nice rooms. Nice riverfront walking path close by.
-
October 2023 by Gary Hurtz
pretty simple hotel, with food location. the walk to downtown restaurants takes about 15 mins.Walkability: short walk to downtown
-
September 2023 by m wielang
Very nice staff. Rooms are clean and comfortable. Serve yourself breakfast. A beautiful park across the street to stretch your legs. Very easy access back onto highway.
-
September 2023 by ROA Cellblock
Nice facilities, clean rooms, and excellent customer service. Conveniently located close to a park, pubs, and downtown.Rooms: Modern and clean
-
August 2023 by MBK K
the people at Marriott, and particularly the staff here.they are heros to help, and they are nice !!!!rooms are ? great clean well taken care of.,been a customer for years and going to stay a customer.Noteworthy details: Kendra is the absolute BEST!!!
-
July 2023 by C Yager
Rooms were very clean, friendly check in. Avoid staying in rooms facing the highway. Coffee in room along with small fridge. Small pool, ordinary breakfast, Toiletry were the giant size pumps, no traditional normal individual shampoo and conditioners. Good water pressure, shower drained very slow, clogged. Nice size parking spots.
-
July 2023 by Joshua Klopatek
Great service and location, loved the ease of access from the 20 and the rooms were clean and well appointed.
-
June 2023 by The Bob
I had a very nice stay. Only problem was sometimes there was no one at the front desk when I needed something, but I understand that they often are only one person needing to be in multiple places at the same time. Still, at 3am when I was locked out of the hotel because my card wouldn't unlock the door and there was no one at the front desk to hear me laying on the buzzer... That was the low point of my stay. The rest was all good. Very helpful staff who pointed me towards the best sunrise in Bend, sunsets, tacos, BBQ, beer selection and a few other recommendations I asked for. The rooms were the nicest I have ever stayed in.
-
June 2023 by R S.
3 stars for easy parking, cleanliness, and an acceptable breakfast assortment. Otherwise, this property is not up to the Marriott standards, especially in regard to customer service. At check-in, the front desk girl seemed annoyed. Overall just unfriendly. I called down later to see if we could get some extra pillows sent up (the pillows on the bed were flat as postage stamps) and she told me to come down and get them myself because she was the only one there. Next day I didn't even bother calling downstairs to ask for fresh towels because I knew they would tell me to come retrieve them myself. Luckily, I grabbed some off a cleaning cart. Not worth the price for mediocre service. We will stay elsewhere in Bend next time.
-
May 2023 by Rick C.
We stayed here in May 2023. Nice, modern hotel. Good breakfast and helpful staff. Very clean, quiet and stylish suite style room. Across the street from a beautiful riverfront park. Plenty of parking and close to old Bend. Recommended.
-
April 2023 by Emma Lesniak
The rooms were really nice, and really well decorated! Especially the bathrooms. They also have good breakfast options. As well as a little corner market that you can but snacks, meals, and beverages from. The corner market is a little pricy though.
-
April 2023 by Gabby French
Had a nice variety of gluten free options for complimentary breakfast. Was really awesome not having to go buy breakfast. Nice hotel and friendly staff.