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April 2025 by Baileigh Perrine
The lady at the drive up window had a terrible attitude and obviously is not happy with her job
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April 2025 by Jolt
We have a fairly new small business here in Central Oregon. Have used first interstate for a while getting ourselves going. There’s always going to be good and bad, but I can honestly say the people behind this place are what make it great. Derek went above and beyond to help me with an issue today. This really means a lot when they go out do their way to help a customer. If you’re a small business or just an individual I’d highly recommend FI to do your business. They’ll do what they can to make things right and help clients with their needs
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August 2024 by Lande
Excellent quality care and friendly service every visit.
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August 2024 by The Bestest Leftist
I was in a pinch and needed to purchase some $1s to help my young daughter’s vendor business. I stopped into First Interstate Bank and there were no other customers in there and they refused to help me since I wasn’t a member. Since I stopped there I couldn’t make it to any other bank before they closed. I was able to purchase $50 in $1s at Safeway. What a joke that you can’t exchange money at a bank. Since they have this dumb policy I will never use this bank. You will get more customers by helping people and not refusing to when you’re perfectly capable of doing so.
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January 2024 by Cedric Henry
I like this bank. I didn’t know how to fill out a deposit slip and Rosa helped show me how! It was fun and easy. She also answered questions I had about loans. I got a free calendar too!
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January 2024 by Andrea Zechmann
This has been my bank for years and I’m always happy with the service they provide. I can call ahead and find a good time to come in and get my banking done. The drive up is always fast and friendly. Rosa is always very friendly and ready to help! They are convenient if you live in Bend because they have a lot of ATMs around town.
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January 2024 by Patsy Melville
The staff at this bank are fabulous! Amanda really helped us with a complicated issue- and she got it resolved! Our teller the other day (Jean) was lovely and very through. I appreciated this bank and it's staff!
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January 2024 by Elks Club Manager
Always get fast and friendly service from all of the staff. Often just go in to get change. Easy in-and-out and close to other locations where I do business. Blake, Regan and Elizabeth always have a big smile and a friendly greeting.Gary Lisignoli
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January 2024 by Brandon Prinzing
I use this branch constantly. The drive-up is quick, and Cindy at the window is always so kind and great to talk to. Definitely recommend.
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January 2024 by ragssissy
Reagan is awesome to work with, always remembers us and takes great care of our family banking needs.
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January 2024 by Jason Adams
Friendly and fast service from Elizabeth Tsourmas! Thank you
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January 2024 by christopher voorhies
The staff were helpful and professional. One of the newer banker Jean helped get me started and setup greeted me kindly and helped directed me to amanda one of their more senior bankers who helped me open up a new account and cards. They made the experience banking care free easy to understand and an over all excellent experience an amazing team for all your banking and financing need. (still never figured out how fine nance is*drum noise*)
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January 2024 by Hummingbird PM Tenant Services
Always friendly and helpful staff and willing to answer questions that arise. Love the convient location too!
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January 2024 by Brad Waddell
Friendly and efficient staff. I've never had a single issue!
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January 2024 by J.C. Nore
These guys have always had my back with the most personal service imaginable. Helps that there are branches all over the country and they, get this, actually talk to each other with the intent of helping me out.
