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October 2023 by Vickie Flory
Our entire experience was just what we wanted. Dylan and Robert were wonderful when they delivered our purchase. Thank you very much!ou
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August 2023 by Linda Lynch
We have purchased several times from furniture outlet and always have a positive experience. Love my new comfortable Ashley recliners. Wonderful prices.
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July 2023 by Brent Johnson
My wife and I had a great experience here. The staff was very helpful, not pushy, and very patient. We bought an amazing Stanton sectional, which we had delivered. The company they use for delivery was really nice as well. Called ahead of time, even rescheduled for us at a later date. We would definitely buy from them again.
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July 2023 by Jenna Carol
Great customer service, Great deal, inviting atmosphere, caring for the customers, great quality, great communication, ect. Thank you so much to the owner and Victor and the whole staff for being so helpful and patient. Definitely would recommend this place
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July 2023 by Toni mansfield
These guys went above and beyond, to help me get a couch in my house. I had purchased a couch from another store and got 4 different delivery dates, with an estimated 6-14 weeks before delivery! Furniture outlet delivered the couch the same day! I should have gone to them first!
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July 2023 by S Miller
They promise customer service, right... Also acquired extended warranty coverage, joke. Old attage is still true... you get what you pay for.
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June 2023 by Kandiz Snively
Low pressure sales and great selection. Lance was awesome to work with. Our go to for furniture needs. Definitely recommend.
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June 2023 by Cynthia Wolfe
Great place to buy furniture. This is our 2nd time and I am pleased.
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June 2023 by Jake South
Really pleasant experience working with Victor! Great prices and we love our couches.
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February 2023 by Jake M
Very good selection, reasonable prices, good customer service without being too high pressure, and they deliver at a fair price.
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January 2023 by Glenda Plaeth
I was downsizing to a smaller place. I went in to find a recliner couch and the young salesman was very friendly and easy to work with. I had it delivered and it was exactly what I wanted.I found a coffee table and side tables on line I thought ide like. I payed for half of the price (750) and was paying the balance when I picked them up. I choose to put them together since I was going to be moving. The base quality was good quality but the tops looks like a marble paper was put on the top. I went back to speak to my salesman but he was out so I talked to an older gentleman about exchanging them for something different and gave my reasons why. He was firm about all sales were final and no mater what the owner would not take them back. I’m very disappointed I’m on a fixed income and was hoping to get good quality that would be my final set. The paper trim is starting to lift in one side table. I’m very disappoint.
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December 2022 by Ron Goetz
Greg and I were out shopping for a new couch & love seat with recliners. We went there 1st and walked around and Salesman Steven walked up and asked if we needed any help. We told him what we we looking for and he showed us what he had. He did not hover / smother over us, he let us look and if we had any questions to get ahold of him… We reality like this one combo set with the adjusting lumbar… Greg and I went to every furniture in Bend to check what they all had, we even drove to Redmond to look there also… After 4 hours of looking we could not find anything that was close to what Furniture Outlet had and the price. We found Steven again and asked a few more questions about this set..we were happy with what Steven told us and told him we will take this set. He even gave us a small discount for coming back and buying. I hate salesmen hanging around ya it just make me not wanting to buy from them…Steven is a great salesmen and lets ya make your own decision with out the pressure from a salesman hovering over your every move…He got us a delivery date scheduled and can’t wait to get our new furniture…Steven is great… if you go there ask for him if you have any questions…
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November 2022 by Gabriel Silk
Fantastic experience buying my new sectional here. Steve helped me get the exact sofa I wanted, located it in their catalog and got me a great price. Delivery scheduled for 5 days from purchase. Couldn't be happier!I highly recommend this place, and especially if you work with Steve!
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November 2022 by Kathy Skilton
Very excellent store & very helpful as I was just browsing for future needs. So many brands & types of home furniture. The prices looked great to me! It's on my definite list when I'm ready to buy!
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November 2022 by chad Berg
I would not reccomend this location to purchase items, we recently had such a poor interaction with the owner and are disappointed in thier customer service. They could have handled it better but the owner did not own up to the mistakes and manage it properly. We will not use this business ever again and I reccomend you do not as well.