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July 2024 by J B.
Dr Rex is a quack! He has a horrible reputation from many people about botching procedures and misdiagnosing conditions. Not to mention when you ask him about it he yells and curses at you and denies any wrongdoing when he was the one responsible. Completely unprofessional, and horrible veterinary skills. Wouldn't be surprised if he faked his certification. Your animals deserve better than Mt Bachelor vet and Dr Rex!
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March 2024 by Lynn M.
We have been going to Mt.Bachelor Veterinary Hospital for 10+ years,, ! Dr. Rex and the amazing staff are wonderful! They are caring and great for getting us in if needing a Vet to see her. Sammi, white dog in pics, went to them from 1 year old to 12 when she passed. She had issues because of albinoism..allergies to all fowl .. Doctor Rex was wonderful with working with her issues..and staff gave much TLC.. We know their care helped her have a long life Our new family member, Chopa is of course a patient . She's a rescue, as was Sammi, and been with us for 5 months now. Yesterday she had a painful issue.. They got her in and Dr. Rex examined her and she's already on the road to recovery! Dr. Rex always calls to make sure all is ok.. He explains what is going on and we feel good about being able to call if any problems or questions arise! For sure MB is the best,!
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December 2023 by Erin Vander Zee
Don’t advertise yourself if you don’t actually provide a service. People in need reach out and you are a ghost.
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August 2023 by Jack P.
I can not understand why anyone would give this great vet any negative comments. Perhaps by folks that don't know their animal or purposely to degrade the place to boost other vets? I don't know, but We've been going here for over a decade, with dogs and cats, and I can't say enough about their caring and treating our dogs and cat. Dr. Rex has examined and treated our pointer, yellow lab, black lab, chocolate lab and cat and we couldn't be more pleased. I'm 79 years old and have owned dogs and cats all my life, so I know how to judge veterinarian care and in my opinion this place provides the best you can expect. I trust and appreciate them totally.
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February 2023 by Kri D.
I had a great experience taking my boy in for dental cleaning and extractions. I was incredibly nervous because anesthesia scares me, but the staff made me feel comfortable and at ease. When it was time for me to pick him up, they explained the after care instructions in an easy way I can understand. I didn't feel rushed out the door before I can ask all my questions either, like previous experiences at different vets. Thank you!
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July 2022 by Maranda Riboli
Very nice and caring people. They do not offer at home services at this time.
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May 2022 by Elizabeth J.
i have used Dr. Rex for over 15 years. He's been through the life and death of three of our beloved dogs. He is extremely professional, empathetic, and does not upsell you on unnecessary procedures or tests. He is a true animal lover and I would recommend to anyone seeking thoughtful care for their pets.
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May 2022 by Sarah G.
Dr. Rex and his team are incredibly compassionate and knowledgeable. There is no upsell for expensive and unnecessary treatments or medications. Dr. Rex truly cares about his patients and their human caregivers. When our sweet cat was suddenly ill, Dr. Rex gave us various options for how to proceed. Our cat didn't make it because of a tumor that was unable to be removed, and Dr. Rex did a biopsy after our cat passed to give our family closure. The tumor was cancerous and Dr. Rex's advice and care saved our pet from unnecessary pain. We take all of our animals to Dr. Rex and trust him implicitly!
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February 2022 by Hallie S.
I have never felt so uncomfortable dropping my cat off. My cat was taken to the bend animal hospital down the road (who by the way they are fantastic) for a Severe blockage ...UTI. Then the next am we took him over to Dr. Rex It seemed he gave no crap about what was happening when it was time to pick him up. He was unprofessional rude and short. He forgot what he even wrote down and when explained it was brief and not very helpful. He kept telling us wrong things on what to do giving him dry kibble which every other vet specified do not do that. Cats who have a issue with constant uti needs moisture and dry kibble does not have that. We took him to get fluids every day for the past 3 days... the vet tech was not helpful either she has no idea on what was happening ... he was suppose to get his meds at a certain time and they did not even do that when brought up they had "no clue" I don't recommend this vet to anyone. If you do currently go here I encourage you to find a new one.
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January 2022 by Jessie L.
My family has been taking our dogs here since we moved to bend. A few months ago we had to put down my sisters emotional support dog and he was EXTREMELY rude. He kept yelling at us to stop touching her and i get not wanting us in the way but he wouldnt let us hold her and kept telling us to move but didnt tell us where to move to so that we could at least see her. Also My other dog started to develop a fatty tumour and he ignored it. Dr. Rex did not listen to us when we said it was growing at an exponential rate and it was hurting her. He looked at it once, didnt even biopsy it, and sent us on our way. a few weeks ago we finally got him to remove it but when we took our dog back to get the staples out, HE MISSED 2. its not like he left them there because it wasnt healed, it was fully healed but now my baby still has two staples in her chest and my sister has trauma regarding him blowing her off while her dog was dying !!!! Absolutely Terrible, dont EVER go here.
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October 2021 by Brittney Lent
Don't recall
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September 2021 by Thomas O.
I am so happy I found Dr. Rex for my 2 dogs. He is well informed and really cares about the health of my dogs. He followed up personally checking on the health of my dogs after surgeries. He listens to the concerns I have and replies with answers that make me feel like he is knowledgeable and skilled. I would highly recommend him to anyone who cares about the health of their animals.
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July 2021 by Elizabeth A.
We used Dr. Rex and Mt. Bachelor Vet Services when we moved into town and our dog needed urgent dental care. Dr. Rex and his staff gave good care, she was treated well. But when in person Dr. Rex was always abrupt with me, and as our dog developed other issues I found Dr. Rex difficult to communicate with in person. He rarely had much time for me, even as I was dealing with end of life care. Ultimately we chose not to use his services to euthanize our dog and went with someone who had a gentler touch. We're getting a new dog, and will be looking elsewhere for care. I want to be clear: Dr. Rex's medical services were fine. It was his brusqueness and lack of gentle bedside manner that will be sending us looking for a doctor that we can communicate better with.
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January 2021 by Kellie K.
Can I give a -score? Do not take your pet here. This guy knows nothing, asks questions about my cats history, and when I answer, he questions that. Not friendly, just kept asking me questions , when he had my cats records in front of him. Im like I dont know what date, its in his records I brought. Continued with questions, when I attempted to tell him, Ive had a stroke and have memory issues thats why I brought the records, all I got out was Ive had, and he giggled to himself and said can I talk? I said can I have my cat? And i went to pay, he told receptionist no charge, I said good answer. I should of realized something was fishy, when they could get my cat in right away. My cat just needed bloodwork so he could get refill on meds. But he wanted to question everything I said. He has asthma. Are you sure? Maybe he was on predisone for something else. Anyway, dont waste your time. Ive never been treated like that from any vet. Like I was a bother.
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September 2020 by Genelle P.
I would give 0 stars if it were an option. I worked for them for part of a day years ago. Within a couple hours of my first day they left me completely alone to take care of the front desk with no warning everyone just disappeared. Regardless of my previous experience, a new staff member should NEVER be left alone. The phones were ringing off the hook as a client walked in with her dog for a nail trim and Dr Rex came up and screamed at me 'what the hell is going on up here?!!' , as I was coming out of the exam room from finishing the nail trim. I was ordered already that day to deal with clients in person before handling the phones. He also treated me like an idiot the entire shift even though I have plenty of tech assisting experience, he wouldn't let me do anything yet told be to make myself more useful at the same time. I immediately quit to his face when I was done with the nail trim. I have never worked anywhere else where an old school vet felt so much more powerful and controlling over his subjects. He's a real j*** and I would never trust him with my own animals because of the way he treated me on my first hand ONLY day there. DO NOT WORK HERE! What I saw within a few short hours is just a glimpse of the reality that goes on at this place!
