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March 2024 by Brad Braman
Great experience! We were leaving on a trip and needed to have our Land Cruiser serviced and they got us in quickly and were very friendly, helpful, and professional.Landon took great care of us and even got me an Uber ride home to make the whole experience seamless and pleasant.
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March 2024 by Colleen Lacter
Great employees! Great experience!
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March 2024 by Zak Boone
Landon is truly the best; as is all the staff at IP!Services: Air & cabin filter replacement
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March 2024 by Allyson Erickson
Always an easy, pleasant, and informed experience.
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March 2024 by J Brunoe
Excellent customer service, much appreciated!
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March 2024 by Todd Sensenbach
I brought my Toyota Highlander in for service and the experience was great. However, after taking my car home it started to leak gear oil. I took it back and Import Performance did the right thing and fixed this for me at a discounted price. Everybody runs into problems that are unexpected. What separates the good companies from the others is what they do with the unexpected problems. I am quite happy with how Import Performance handled this situation! I would highly recommend them!
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March 2024 by Art Smith
Good, honest service and repair. Work is always completed in the time frame and cost given ahead of doing job. Love the team. Great work!
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December 2023 by Marilynn Jacobs
We drive an old 1999 Toyota RAV 4 - officially titled "The Dog Car" for our 3 beagles! I use it for small trips to the store and Pine Nursery Park - about 30 miles a week. We have used Import Perf. before but hadn't been back in a while. The Nissan dealership was so expensive for what they said we needed that I decided to give these guys a call. We were due for an oil change and some service, but I didn't want to spend a ton of money for as little as we drive it. Landon helped me on the phone and totally got where I was coming from. We took the car in for the oil change and I told him to have them check out only the essential repairs to keep the car running well. And that is exactly what they did - and the bill was substantially less than the dealership. Gave us a loaner too! Superb service, really detailed invoice as well with complete cost breakdown. They certainly got us back as lifetime customers for both our cars. Thank you!
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November 2023 by Robear Bonaci
So happy with your service. Only wish you were closer. This is the second time I had my rig transported for you to fix since Washington has no decent Toyota service. Organized and efficient! Great work as always!
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September 2023 by Nacho Libre
They got my Tundra in quick and took care of all the issues. The communication was solid and when I had questions they answered immediately. Grateful to have a shop take care of my vehicle the way they did..
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August 2023 by Sean-Paul Thornton
Called them to get a labor quote on swapping in a new engine for my 05 sprinter. Bc they don't make this engine new any longer they are extremely hard to find, especially in good shape. I'm lucky enough to have found one. First I was told they wouldn't help me at all because I didn't buy the used engine through them. Then when I asked for a hypothetical labor quote if they WERE to do it, he told me $6500! Always nice to feel like a company is handling you with respect.
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August 2023 by Farid Birang
Absolutely a life saver. Landen and August squeezed me in for an emergency repair on my late model Lexus. They were able to find the problem and fix it with couple of hours of labor. The issue was caused by rodents chewing on some wires around bottom of my engine which made the vehicle completely underivable. These type of electrical issues require very expert and experienced mechanics to diagnose and mitigate, so I truly believe that I got lucky to come across this shop. They delivered the car within 2 days, completely detailed inside and out and was just an awesome experience overall. I Highly recommend ‘Import Performance’ and thank them for getting me back on the road!!!I have some hope now, that Customer Service still exists in some places….Services: Electrical repair
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August 2023 by Beka Whitaker
We have had literally 5 different vehicles serviced at Import over the past several years. We have always had a good experience, good customer service and satisfactory service on our vehicle fleet- and that’s a lot of mechanic work! Prices may be a little more than other shops, but it’s actually a good thing because you’re getting what you pay for. Ask for Landon!
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July 2023 by ann schmidt
Highest rating possible to this team. They really know their stuff and provide exceptional customer service. They are passionate about their craft AND in making sure their customers are beyond satisfied. Absolutely 5 stars
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June 2023 by Diana Nielsen
Took my Subaru in for oil change. The whole experience couldn't have been any easier. They gave me a ride home and within a couple of hours picked me up and brought me back to get my Subaru.... Great guys. Great service.
