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March 2024 by mel d
Sienna was so amazing and helpful with all of our purchases! She ensured we were happy and satisfied throughout entire purchase. She also inspected and cleaned our old jewelry where we found a missing back to our earring, to which she offered a new one so we could make it home safe with our earrings. Thank you Sienna for all your help and knowledge!
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March 2024 by Katherine Johnson
My husband and I shopped here for anniversary rings and I had my wedding rings inspected & cleaned. This was one of the best retail experiences we’ve had. Krista was very patient, friendly, attentive to detail, and super intuitive and design-oriented. She also made us feel comfortable and relaxed which is important when making large purchases. Thanks for all your help, Krista!
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March 2024 by erin anderson
Shout out to christa!! She deserves a applaud.. she is amazing ? ? also wanted to say that the costumer service is awful and they really need to know what they are doing.. christa reached above all and got my address right with UPS.. plzz.. she is amazing!! Love erin anderson..
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February 2024 by Jhay Pogi
I’ve been to many Kay stores and this one in Bend is by far has the nicest and most helpful ladies. Choosing the ring for my lady was smooth and educational. Needless to say, they know what they’re selling! Thank you guys ?.
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February 2024 by Jessi Adkins
This was our first purchase with Kay's Jewelers ever. We originally went in for a specific ring. They didn't happen to have that one on the floor, but they did have another one that caught my eye. We purchased it last Thursday. The manager was the one who helped us and she was very friendly and patient (Elizabeth) . Since they logged our information, I happened to get a President's day sale notification on my email. I looked for the specific ring we had just purchased and found it to be even more on sale. We called and Krista and Lizzy were very helpful and happy to help us and offered to refund the difference on price Thank you ladies! amazing.So far, I am loving everything about our experience with them!
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February 2024 by Starla McMullin
Kay’s is my favorite store with My favorite sales people. I love the diamond warranty and diamond trade up plan. I’ve been a customer for 24 years now and wouldn’t shop anywhere else.
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December 2023 by Kenny Lowe (Coach Kenny Lowe)
Friendly and helpful staff. I was helped by Krista who made the buying process easy and stress free. I’m happy I chose this location!
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December 2023 by Johana Canales
Tamara was such a great help she took her time gave us ideas for the gifts we got I highly recommend her.
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December 2023 by Andrew Stewart
Nicholai was super nice and helpful. I will be back for sure.
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December 2023 by angie howey
Best night of my life. The Kay jewlers gals were so amazing! Tamara thank you for showing me the prettiest ring I have ever seen was meant to be?
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December 2023 by Sammi Mason
Amazing customer service. Tamara is the best!!!! Bend, Oregon. Love her!!
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December 2023 by Bradshaw John
What a wonderful experience with the service and support. Siana was great. Thanks
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December 2023 by Marisela Hauck
Tamara was absolutely amazing! She gave us all the information on the warranty’s that will help my ring stay in it’s precious condition for a long time and also helped us set up a date for my 6 month cleanings. I couldn’t have been more happy with her service she really went above and beyond. So thankful that Tamara helped me pick out the perfect bridal set today.!! ♥️♥️? Can’t wait to see the ring on.♥️?
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December 2023 by Jerry & Taleah
Absolutely wonderful experience with Tamara!! She was so patient, listened to the nuances of what I wanted and found us the most gorgeous wedding/engagement ring!! It was such a sweet and magical exchange! Thank you so so much! We’re in love!
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December 2023 by Mike McCall
Had a really great experience! Leah helped me. She was so kind and really listened to me, and she helped me navigate my way to a high quality piece at a great price.
