Mailbox Centers in Bend, OR

“I love this mailbox and shipping store! The staff is consistently kind, patient, and willing to go the extra mile on the little things that make errands feel less stressful. The owner clearly takes pride in the business as the shop is clean, organized, and stocked with thoughtful local cards, gifts, and stickers.

On busy days, it genuinely makes a difference to walk into a place where people are polite, cheerful, and actually seem to enjoy helping customers. Pricing is always fair, and the service is reliable. This place is a bright spot in my week, and I’m grateful it’s here.”

“Over a number of years I have found all providers to deliver excellent service, especially regarding complicated issues. Of note, the staff has been remarkably stable. Such a consistent staff is a sign for me of a solid, high functioning business.
Since I often go late in the day, Ms R....usually has been the one to patiently and professionally solve some rather complex mailing and delivery condundrums. She deserves extra praise and thanks.”

“Employees are always super helpful. Fast service and if you have a prepaid shipping label, there's a self service counter to scan your package and generate a receipt and you can skip the full service line. It's awesome to be able to mail packages on the weekend too! You can mail via USPS, UPS, FedEx, etc.”

“Aiden was professional, courteous, and knowledgeable. Overall service was fast despite a disgruntled customer yelling and creating a scene with other associates. All staff kept professional under a less than ideal situation”

“This review is specifically for Jen - the store manager of this UPS Store. My dad got into a a huge accident near Bend and he had 5 boxes of very expensive wine in the car with him. Luckily the wine did not break but we had to get the wine shipped back to us in California from Oregon. Jen probably spent close to 2 hours working with us making sure the wines were properly packed, insured and sent out. She helped us with the boxes and advised us on the safest and most cost effective way to ship the wine. Jen was empathic, kind, and was wonderful all around. We are SUPER grateful for her help. She is a real superstar - thank you Jen!!!!”

“Don't often write reviews but just wanted to note that despite all the poor reviews of this location, I had a good experience today. Not trying to invalidate anyone else's experience. Keep in mind the hours are limited and this isn't a full service post office. I had to come pick up a package that required a signature. I came in at 12:26 pm and left with the package in my possession at 12:28. You do have to ring a buzzer for the staff to open the door, which made me think at first that they were closed. So don't let this scare you away. There was no line and the woman who helped me was cheerful and polite. So perhaps some changes have been made based on the problems that others have had over the years.”