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March 2024 by Scott Allan
Trustworthy, experienced technicians and service advisors are the norm at Matrix. They take care of all of our Porsche and Mercedes needs, spanning vintage to modern. I highly recommend Matrix Integrated.
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March 2024 by Brian Martinez
Matrix did a great job as always
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February 2024 by Dave Hynes
Not the least expensive place in town for service, but I’m a firm believer that you get what you pay for. It’s been my experience that at matrix you get what you pay for, professional work by professionals.
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February 2024 by Glen Van Peski
Jeremy and his crew at Matrix have always taken great care of Wally, our Revel, but this went above and beyond. We were packing up to leave town on a Saturday morning when we had a DPF issue that was going to scrap the trip. I texted Jeremy in case he was around. He met me at the shop, and then Nestor came in from his home with another tool and his expertise. They worked on Wally for a couple of hours to clear the codes and force a regen of the filter. We were able to leave on our trip! HUGE thanks to Jeremy and Nestor for interrupting their Saturday to save our trip!
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February 2024 by Angie
Very professional and easy to work with. They did the 60k mile service on my audi today and got it done earlier than anticipated which was great! Christian was kind and went the extra mile to honor the quote he gave me and also reset my window sensors at no charge as I was leaving. Excellent service like this guarantees return customers! Thank you!
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February 2024 by Jason Bader
I have had an amazing relationship since the first visit to Matrix Integrated. They were a recommendation from a friend who has 4 Land Rover products. As we know, European cars can be temperamental, but they sure are good looking. I am really fortunate to have Christian and the team at Matrix looking after my vehicle.
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January 2024 by Bill Sheaffer
Prompt and professional service.
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November 2023 by Kelley Stafford
Matrix Integrated helped me get my car back on track. My engine light came on and I had no idea what was wrong. They figured it out and got the problems fixed for me. Communication was great, Trish kept informed on what needed to be done and what the plan and time frame wasc to getter done. I would recommend Matrix to anyone who is looking for a professional shop to get their car up and running properly.
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November 2023 by Kim Porter
Best Mercedes Sprinter van service ever! This team is honest, respectful, and will do what it takes to make things perfect. I recently had some repair work needed before embarking on a time dependent road trip. They scrambled, orchestrated, and shared that yes, I might need to tow the van in for service. Great respect for this company. Who doesn't love a clean windshield at pickup?Services: General repairs & maintenance
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November 2023 by Skyeriver
High quality & professional
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October 2023 by S. Garner
This shop is exceptional in quality of service and even more importantly, advice. I've owned BMW's of all sorts for more than 30 years and I've never had a good experience with any BMW shops in 3 states. This shop helped me to get the needed warranty work on my X5 diesel that BMW would have never done. They saved me over $7500! Thanks Matrix! Because I do love, love, love the ultimate driving machine!Service: General repairs & maintenance
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August 2023 by Faron Schultz
This company is a gem. The kind of place where confidence in capability is not misplaced.We had our 2004 Porsche 911 in for an Oil Change. Yes, it is old, but not old enough to be cool. But still our baby.We also had a few other issues, a spoiler deployment challenge and a convertible top function issue. We had tired other "German Car" speciality repair shops and had no luck.Matrix took the time, discovered the issues, ordered OEM Porsche parts and completed the repair with expertise.When we picked the car up, we had a great visit with Trish and a few technicians.The entire experience was comfortable, casual and priced well.
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August 2023 by Joseph Mai
I went there today for the first time and got help from Christian. He helped me fix my issue very quick and was very nice about it. He even checked a few more things for me on the spot I requested to give me some peace of mind. I look forward to receiving his help again when my car needs it in the future. Thank you Christian for having great customer service with me. If anyone is reading this and is looking to get work done on their European car, I definitely recommend them.Good job Christian and go team Matrix!
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August 2023 by Ted Allen
Great customer service!!
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August 2023 by Joseph Williams
Have had the same issue with my Sprinter off and on over several years. 4 different shops and hundreds of dollars later, not fixed. Problem got significantly worse while visiting Bend and then the Sprinter went into “limp mode.” Called the shop to see if they could get me in asap, but couldn’t. However, after Jeremy asked me a couple questions he made an educated guess on what the issue was. A few hours later I was able to repair the problem that had been plaguing me for years…..with an over the phone diagnosis. Super grateful.
