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February 2024 by Randy Graves
What an unexpected pleasure! Great customer service and quality work from Mike and his crew!! Stopped in Saturday morning and within minutes they had my old Subaru on the lift and diagnosed the problem. Set up an appointment for Tuesday morning and picked it up that afternoon. Problem solved and they didn't even charge me for some extra work on an additional problem found along the way. Great service and great value. It doesn't get any better than this!
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February 2024 by Sutton
Great service!
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February 2024 by Malachi Hooper
Excellent service. Gavin was quick and careful!
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February 2024 by rick castro
Very professional staff. Great shop. Highly recommended
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February 2024 by marsh olmes
Super helpful and friendly!
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January 2024 by T D.
Came in for an oil change and tire rotation. New owners/managers really pushing additional services. Tires were not rotated. I asked about it and was told they don't rotate if not needed. That's not why I came in there.
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December 2023 by Noah Chemtov
I have only great reviews for the new ownership/management here. After 5 years in Bend, I have finally found someone I can trust with my vehicle. Mike and his team did an amazing job diagnosing my mechanical issues, giving me unbiased advice and doing incredible work. If you want years of knowledge and experience from honest, hard working guys who care about their customers, this is the place to go. I will be recommending them to everyone, for anything from an oil change to serious mechanical work. Thanks Mike and team!
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December 2023 by Ariana Lahey
Under new ownership and they were amazing! Got an oil change and they fit me in within a couple hours (they were booked) but getting me in later in the day worked perfectly for me. Great customer service, kind and apologetic about it being a bit before they could get me in. They were super quick too! Thanks guys you were awesome!
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December 2023 by Renee Branson
I was visiting my son here for the holidays when I realized he desperately needed a new muffler on his truck. He is just getting started, so I told him I’d replace his muffler for one of his Christmas presents. The men at Midas were so friendly and gave us a very fair deal. They also did the work fast! Three hours total! That meant the work was done before I had to leave town and before he needed the truck back for work. This is a place I know I can trust to do work on my son’s truck without fear of him getting ripped off. And again, nicest guys ever!
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December 2023 by Ray Cunningham
Michael and Russell were very helpful and pleasant to work with! I really appreciated that I wasn't pressured to purchase anything that I didn't need. My vehicle was ready to go when they said it would be.I will definitely be recommending Midas to my friends!
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November 2023 by Mark Morrisson
My dealer missed problems with my brakes (cracked rotor, pads were pretty aged too) and missed items during service. The Midas guys were everything my dealer was not. They were fast, professional, efficient, and had parts in stock. Car once again drives like it came off the lot. The front office experience was also top-notch
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November 2023 by Samantha Cox
This shop is under new ownership as of 2023, so take older reviews with a big grain of salt.Mike is an absolutely wonderful person to work with. He got me a quote for my break pad replacement quickly, and then got me in the same day! The job only took a few hours, and the whole thing was completely painless. Their prices are reasonable (as reasonable as things get these days), and as a young woman, I felt completely at comfortable and at ease throughout the process. Also, the warranty and longevity are excellent! I feel comforted knowing that my car is all set for brakes for essentially the rest of its life. I had no idea I’d be getting that out of the deal.I highly recommend this shop and I will be returning.Thank you Mike and the Midas team for making my life so much easier, and for being so kind.
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October 2023 by Dave Campbell
Nice people, horribly disorganized! Told them our vehicle & got a quote over the phone. Upon arriving they weren’t sure they could do our vehicle, then couldn’t find it our VIN on computer. Waiting and waiting. Quote more than doubled but after nearly 3 hrs they got our oil changed then added another $20 to final bill for nearly triple the quote over the phone!?!? Won’t be back!!!
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October 2023 by Amberleigh Key
Went here instead of my usual place for an oil change and was pleasantly surprised with how incredibly friendly and thorough they were. Mike, the owner, made me feel very welcome and got my car in quickly even though it was a busy morning. They took care of my oil and didn't try and recommend or pressure me on services that weren't needed and gave my car a thorough inspection! They have definitely earned my business in the future, as I felt my car was in very good hands with honest, trustworthy, and just all around lovely people to interact with. Thank you all!
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October 2023 by aja birkey
new ownership is awesome! i worked with the store manager and had an amazing experience. he was very informative and helpful, they did my oil change in a timely manner even while understaffed. i highly recommend this midas location to anyone needing service.Service: Oil change