Norco is highly praised for its outstanding customer service and knowledgeable staff, particularly Jennifer, who has made a significant impact on many customers. Reviewers note her friendly demeanor, sense of humor, and genuine care for their well-being. Customers appreciate her ability to listen and address their concerns effectively, especially regarding CPAP devices. Many have reported improvements in their sleep quality after working with her to find the right equipment. The business is also recognized for its informative classes and supportive environment. Staff members are described as going above and beyond to assist customers, even when it may not benefit them financially. The overall experience at Norco is marked by professionalism, attentiveness, and a commitment to ensuring customers feel valued and cared for. Many customers recommend Norco for anyone in need of CPAP support, highlighting the expertise and dedication of the team in helping them find effective solutions for their sleep apnea challenges.
Brandi oriented me thoroughly, provided answers to my follow-up questions, and explained the use and function of the equipment, including re-ordering and Medicare coverage A very good experience; I would use Norco again.
August 2026
The training was excellent. The instructor is very experienced and was well- prepared.
August 2026
Really knowledgeable and helpful. Both Jenny Dunning and Cherri Long were great to work with. Highly recommend.
