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February 2025 by Sherrill Abbe
Very good prices , love to shop here .
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October 2024 by Janie Thompson
Was looking for some cute blouses like they USED to have, everything was slouchy or pj type, exercise. What happened to the cute clothes??
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August 2024 by Aly Hunt
This location offers absolutely no option for individuals who are disabled. There are no wheelchair accessible carts. They also do not have any type of car side pickup.
This place is sadly the ultimate disability obstacle.
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June 2024 by Catherine Coleman
Super bummed that the girl forgot to remove a security tag and I didn't drive and need to pay $30 for an uner back to the store. Not happy.
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May 2024 by Lily Ford
Great deals, friendly staff, and really clean. Haven't shopped there much since my teen years. Went in to snag some cute kids' clothes with great deals and was surprised how affordable it is on a lot of stuff. Not everything but the sales change regularly, so eventually you get the deal you're looking for. Have been shopping here a lot more. Their online shop could be more up to date. When I last ordered online, some items said out of stock in store, but when I went in and checked what else they had, a few items were actually there. No big deal, just helps make a trip quicker with 2 kids if you know the items you're looking for are there.
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May 2024 by Mariam
Well, I think I’d rather shop online after today.
I was turned off by how incredibly unorganized the store was. It was difficult to find my size in a pile of 20+ pairs of pants that looked like they been thrown everywhere.
Then, the sale signs didn’t match the item price. For example, many items said they were 40-50 percent off, but then I’d scan the prices of the items and they weren’t at all consistent with the signs they were placed by ??♀️ I’m sure it’s not the staffs’ fault. They seemed low on staff so I’m going to assume they don’t enough folks to help maintain the store.
A few stars for the clean fitting rooms and ambiance without distracting, loud music.
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April 2024 by Craig Albin
Great spot for the entire family.
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November 2023 by Elisha Zepeda
The men's section NEEDS to reconsider their supply compared to the online store. There are so many regionally fit items that would fly off the shelves.Men's carpenter pants? Canvas flannel lined jackets? Not sold here. This is Bend! Literally 90% of men wear carpenter pants and canvas flannel lined jackets. The Old Navy price of these items online is less than half of what Carhartt sells at. STOCK THE CARPENTER PANTS. I've been asked about both while wearing these around town and am always shocked that stock is never kept in store.Athletic wear? Thermals? Vintage crewneck sweaters? Available online, not sold here. Bend is known across the US for being an outdoor city, why would the men's section not have these items? Maybe the stocking manager has no control over this which is understandable, but if you do have control over this please reconsider your market and stock accordingly.
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September 2023 by Sarah Curtis
Nothing in order or place. No one to ask for help. Only one girl at check out. I felt sorry for her.
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August 2023 by Jessica Tiersma
First time visiting Old Navy in probably over a year. I couldn't figure out why the sales floor looked so empty until I went to the dressing room. It was a mess. Each stall had mountains of clothes piled on the benches, floors, and hooks. The floors looked like they haven't been mopped in years. I was in the store for probably close to 30 minutes and didn't see a single employee until I was leaving, but they were busy standing behind the counter talking to each other. Couldn't justify spending any money there after seeing how the clothes were discarded throughout the store. $40 for a cheap pair of pants that probably sat in a pile on the dirty floor, no thanks.
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August 2023 by C J
The sales associate that helped me was very pleasant and quite helpful. The store was clean and very organized. Right now there is a good sale. I have been shopping at Old Navy in 2 states and enjoyed both stores. First time buying gift cards. Good experience.
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July 2023 by Mandy Butera
This was the worst experience in store. I stood in line for 15 minutes while only one person was operating the register and was handling return. I called the store line and asked for help as there were six people in line. The store manager ran up and answered the phone and I asked her if she could help open another register so we could move it along. She said no she had to wait till somebody came back from break in five minutes and then hung up on me while looking directly at me.
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July 2023 by Cynthia Ratcliff
The sales associate that helped me was very pleasant and quite helpful. The store was clean and very organized. Right now there is a good sale. I have been shopping at Old Navy in 2 states and enjoyed both stores. First time buying gift cards. Good experience.
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July 2023 by A Peasley
Baby clothes/socks selection sucks hard.
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July 2023 by Kenneth Baker
Kinda pricey
