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February 2025 by Freddy Gonzalez
Greg and the other gentlemen working were friendly and welcoming into the store! They helped me find a receipt from an old battery purchase, basically right away. They both had good attitudes and alsp helped me find my parts that I needed! This will be my main store from here on out! I would go to this store for good customer service!
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January 2025 by janice Holden
I preorder what I need they let me know when it's ready for pick up,I go pick it up nice and easy the counter employees are knowledgeable,and friendly
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December 2024 by Brad Slocum
Great place and people
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September 2024 by Kathy Gibbons
I had a screw in my tire and Holly saved my tire, she went above and beyond to make sure it would be fixed properly. Thank you Holly and the entire team at O’Reilly for outstanding service!! I appreciate you all!!
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August 2024 by Tracey Rohus
Very helpful as always had the parts in stock. Good job guys
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February 2024 by Ruth Mallen
Great customer service!! Efficient & sheshowed me my options. I will be back!
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February 2024 by Stewart S.
Dirty store. The guy working the register must been having a bad day. Didn't get the feeling he wanted my business.
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April 2023 by Jenny D.
I stopped in to replace my squeaky wiper blades and Aubrey was a super star. It was busy and she was able to check that I chose the correct ones (I didn't), and install them for while answering the store phone on her headset. I am thankful for her help and the new quiet wipers!
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January 2023 by Debbi Walker F.
I went in this store this evening to get some windshield wipers put on the car. When I walked in neither of the two young men behind the counter said anything. I walked up let them know I was needing windshields wipers. They told me what isle to go to. When I asked for help, TJ, the one guy behind the counter again told me to go to isle 4. Several times I asked for assistance, and he very unwillingly, would respond with very short answers of where they were and what styles there were with NO ACTUAL help. A minute later TJ came walking down the aisle and said, "Do you need any assistance?" It was as if I didn't even ask several times earlier. I really did need help getting the windshield blades off and putting the new ones on. I ended up taking the old ones off myself and TJ came out and put the driver side one on for me. I had to do three returns to get the right size for the passenger side. I know their computer gives you the recommended sizes, but I really did want a longer windshield wiper for the passenger side being that there was still at least 4 inches of room that it wasn't even catching on the small recommended size. Hence to say on January 1st of the new year 2023, I did not have any kind of good experience at O'Reillys on Highway 97. I DO NOT recommend this store.
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November 2022 by Joey H.
This store sells more items for the inside of your vehicle rather than outside except for liquids. Well knowledge staff and computer search available. The most tricky part to find I've found are sun shades for older or smaller vehicles.
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April 2022 by Jake S.
this is my go-to auto parts store. good selection and good prices. staff are knowledgeable. no issues here.
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January 2020 by Andrew S.
This is my go-to parts store in Bend. Friendly, knowledgeable folks and they pretty much always have what I want.
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December 2019 by Nick B.
Went to go get an oil filter and some oil for my car. The woman at the register was mean and when my grandpa paid she didn't do his discount for working in the school district. I won't be coming here again.
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November 2019 by Cindy Lynn Akin
Yes, they were very friendly and helpful. My husband and I were having car troubles and ran into a customer named Aaron who happed to be a mechanic and helped us out tremendously. Great experience with this store and it’s customers!
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March 2019 by Robin S.
O'Reilly is probably my go-to auto parts store and has been even before moving to Bend. It carries most of what DIY car folks need.
