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August 2023 by Fran Borchin
I received 2 AFOs from this office and was pleased with the service. Tom went out of his way to make sure my braces fit comfortably.
Sincerely Fran Borchin
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June 2022 by Michelle Benson
Really positive experience from the moment I made the appointment to the delivery of the orthotics. They were able to get me in quickly with a fast turnaround. The fitting went smoothly, and the adjustments worked well. Thank you Thomas for your care and concern and building an orthotic that calms my plantar fasciitis. I can now walk with no pain, such a game changer!!
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June 2021 by Susan Precht (Susi)
I took my client in mid July to be fitted for a brace. The fitter was very pleasant. It is now Sept. 30th and we still don't know the status of her Brace being approved or available because they never return any of my calls. They had her name spelled wrong in the computer, and submitted to Medicare for approval. They rejected it because the name was not known to them. It took two months to find this out and only after getting her PT involved. Once she spoke to them they discovered their mistake and had to start the entire approval process over which takes 4-6 weeks to find this out. And then we still have to wait until the Brace is made.
I would not recommend them.
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June 2021 by Rachelle Mosher Crawford
Great experience and very kind and knowledgeable! Explained everything!
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June 2021 by Ryan Petersen
Got charged $260 for a pair of $30 crutches and a $30 walking boot. Unbelievable.
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June 2020 by Julie Higgins
A FANTASTIC experience! I was referred here to have a Boston brace made for my 13-year-old daughter and I could not be more pleased with the orthotist, Jeff Katz. His display of respect for her and his fun sense of humor immediately put her at ease during those measurement moments that seem "oh so awkward" for a teenage girl being cast for a brace. He made something she was absolutely dreading become a fun and special day. My favorite thing he told her was, "Nice and tall, shoulders back...Remember, you are important, and you should stand like it." I highly recommend Mr. Katz, especially to those looking for someone who is good with children.
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June 2020 by Jeremy Rude
One star for a greedy medical company charging whatever they want! $115 bill for an aircast ankle support brace that is $15 online? Useless...
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June 2019 by Derek Steen
Changed my life, everything was about my needs and improvement of quality of life.
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June 2019 by Jenny Harshbarger
I recently had major back surgery, and my back brace (which I have not gone without a day since the surgery) began to break, so I contacted the manufacturer and they led me to Pacific Medical to take a look at it. I was really nervous because I had to go back to work the next day after 3 months off for the surgery, and if they couldn’t fix it, I wasn’t sure what I would do.They were amazing! I walked in, showed them the brace, and Jeff Katz came back out with all the replacement pieces, put it back together for me.....10 minutes later I walked out the door with virtually a brand new brace! Pac Medical saved my life! Cannot thank them enough, and the receptionist and another employee were also so helpful! Thank you thank you thank you for the great experience! So grateful!!
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June 2017 by Renee Shadley (Life_AMP_lified)
Hands down the best experience I have ever had! They care about their patients and listen to every care or concern that you may have. The turn around on my prosthetic was within a few days, not a few weeks!! They will work with your insurance and fight for what you need! They are also willing to try something new and are up to speed on the latest technology!
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June 2017 by Kees Shadley
This has been the best place ever, these guys have a new prosthetist, and are the best in town. I can't believe how hard they work for their patients, no more waiting week after week, for nothing to happen. These guys get it done!
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June 2015 by Finding U Deals (Trisha)
Slowest ever and NO communication. I have to constantly call to get anything done! Lied to me and blamed part of it on SAIF when I knew it was approved days..almost a week prior. Now I find out they have been ready and apparently no one there knew!! Ugh!!
