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February 2024 by A Ghost's Reflection
I'm not sure why this is called an outlet store. The majority of the items are still extremely expensive, or full price. Not to mention it seems like they sent the lesser attractive items to that store to sell. I was initially excited when I saw that there was a Pendleton Outlet store near me, but left feeling deflated and figured that I'd just order something from the main Pendleton website eventually, since it'd be about the same price AND I'd have more, nicer choices of product.
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February 2024 by James Stein
Good service
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January 2024 by Liss Meehan
Amazing store! Wonderful quality products, great deals, amazing customer service, and Jasper and Erin are delightful!!
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January 2024 by Nancy N.
we stopped at the Pendleton outlet in Bend, OR. Although the selection was not the best for what we were looking for, the service was very nice. We were greeted and made aware of a sale that was going on . Our salesperson, Madisyn helped us find what we were looking for and gave us the discount available . She was courteous and very personable. She knew the products and was very helpful. We hope there might be more selection next time we shop there , but overall a nice experience .
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November 2023 by Mark Dubbeldam
Karina and her colleague were awesome! We loved all the items and as cheapskate Dutch we loved the many sales deals they had so we walked out with quite some goodies. We were also in the store in Pendleton and in terms of sales deals, this one probably tops the one there.
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November 2023 by J KS
wouldn’t consider this a true outlet store despite being in the factory outlet stores strip mall. would be more worthwhile to drive all the way to pendleton to purchase there at the mill where the clearance rack is both extensive and actually affordable.
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November 2023 by Mignonne Aquino
Friendly staff. Would love to see more plus sized women's clothes.
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September 2023 by L Hubert
I went in to find some bedding for a vacation cabin and Jasper was a great! He made some helpful suggestions and I love my purchases! I even went back the next day to pick up a few more things! Fabulous staff :-)
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April 2023 by Back40Tattoo Molalla
What fun to have. A great way to spend a boring Tuesday afternoon and got to meet rhe most adorable 4 legged greeter ever. Can you really ever go wring with the brand Pendleton. Warm and cozy, long lasting, and genuine.
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April 2023 by Jimmy Wang
My family and I came to this store on a Saturday and there was a 12 week pit bull rescue puppy in the store who raced out, and played aggressively with my 4yr old daughter. I had to separate the two, with my daughter crying afterwards. I love dogs and had raised large breed dogs in the past, and it’s completely unacceptable and unprofessional for Pendleton (which sells 300 dollar sweaters and brands itself like Gucci) to have these amateur hour shenanigans. Ridiculous
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January 2023 by SM R
This review was almost a 1 star review because of the incompetence of customer service I received trying to deal with Pendelton corporate call center over a late shipment, but after coming back in the store and being helped by the store manager Michael my faith in Pendleton and the service has been completely restored! Michael went above and beyond to rectify an unfortunate situation, and he literally saved Christmas for our family! We are so appreciative, THANK YOU again Michael!!!!
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January 2023 by Michelle P.
We were on a road trip from Boise to Seattle, and while driving through Pendleton, the Pendleton store caught our eye. And, after becoming addicted to the Pendleton blankets at Costco, we knew we had to stop in and check this piace out. The prices are steep - but, I guess that's just the cost of real wool. They have a coupon offer if you text a certain number for the offer, I think it was $10 off $25, worth it for you and everyone in your party to get it to pay for your goods. There were some promos like men's wool shirts were 2 for something, and in the back room they have some sale and clearance items. They offer free factory tours - we didn't know and hadn't planned for it; maybe next time.
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September 2021 by Barry M.
I just made a purchase of some fine Pendleton clothing from this store. I worked with Celine Knight, the store manager. My experience was both helpful and delightful. Ms. Knight took great care to get to know my clothing tastes and find just the right pieces to suite my needs. In situations where her store didn't have an item I was looking for or one she suggested, Ms Knight went out of her way to search all sources to see if she could find what I was seeking. *I say "her" store because I felt she seemed so comfortable and committed to serving the customer: Everything about my experience at this Bend Oregon store was fun and joyous. Its the place to go for Pendleton products and quality service! Barry - A more than satisfied customer
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February 2021 by Nate Equall
Buyer beware! They will not refund you if you change your mind on a purchase. I bought a blanket for my wife, but she didn’t like it. When we tried to return it 2 days later with receipt, we found out they only give store credit, or “mail you a check”. What kind of policy is that!?
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January 2020 by Max Pastor
Great clothes that last