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November 2023 by Alani David
this sephora is filled with such awesome staff!! kianna is the absolute best & they helped me find products that have been fitting for my needs. also does great brow waxes!
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November 2023 by Marisa Jackson
Such a good Sephora! The girls working were a lot of help and were so wonderful!!
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September 2023 by Jenny Tidrick
Love this location! Every person I talked to today was sooooo helpful and kind!! Thank you for the stellar service, team Bend Sephora!
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September 2023 by Cortney W.
I had tried to order online but had issues with my account so I came into the store to shop around. I needed all new makeup but was unsure of which shade I needed. I ended up being helped by Duran, she was so helpful and extremely knowledgeable about every product I had questions on (there were quite a few) she was so sweet it made the experience a 10/10. I definitely recommend her if you need helpanything!
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May 2023 by Cynthia D.
Walked around confused looking for a brand and absolutely no help from the workers. One lady was helping a customer while the other two just chit chat behind the counter. Acknowledging I was there the cashier pointed me out to her worker and she still didn't come and help me find what I was looking for. So we left and decided to take our business to ulta. No the store was not busy at all.
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April 2023 by Megan Oviatt
The staff here is unlike any other Sephora I've ever been to! They're super helpful, not pushy, and actually care about you. I love that you can get samples before you but a product and their return policy is fantastic!
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March 2023 by Carolyn P.
Didn't find the cashiers to be remotely friendly at this location. There were 2 people in the line looking at products, so I walked up from the side and was told that there was a line. I apologized, but none of those people were remotely ready to go up to pay even after I had checked out. Good job making it awkward for no reason it's pretty obvious when people are looking and when they are ready to check out.
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February 2023 by Alicia Ingraham
Staff was friendly and helpful!!!! The manager was great l had an issue with a product that was not available and she fixed it and I left very happy and with exactly what I wanted Thank You!!! I'll definitely be back in soon!
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December 2022 by Katy Nevinsky
Ask for Nicky, she’s super knowledgeable about skin care products and is always spot on with finding the right shades and colors for me.
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December 2022 by Kaylee Olvera Rivera
horrible customer service, but obviously there’s a couple people who are really helpful. I was checking out some items and an item didn’t ring up with a discount. I told him that there was a discount and they went to check. They said there was an any discount, but there was, I’m guessing it was the manager April went and check and of course there was a discount. April thank you so much for giving me the discount but there should definitely be better customer service and better ladies helping out. Thank you.
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November 2022 by Amanda D-G
Great array of product, clean store, and attentive employees.
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October 2022 by Leslie S.
I'll do happy to have Sephora in Bend. I've been to the store several times and always feel welcome. The sales associates I've interacted with have been helpful.
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September 2022 by Vi
Came in feeling down and not like myself after I lost all my makeup in a move. I couldn't remember what any colors or brands I had. Thanks Anthony for spending so long working with me and making me feel like myself again. I haven't felt that way in months!
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August 2022 by Erika Horwege
Great selection and layout. The staff greeted us and then gave us space to browse. When I needed help Megan was incredible - she was knowledgeable, gave me advice on some BB creams I’d seen online, suggested an additional alternative, and helped me find the right product to match my skin tone. She even gave me samples so I could try the BB cream in a full face look and truly find the best product for me! Great experience and am excited to go back.
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June 2022 by Marguerite Warren
This was our first time in. Duran was very kind and greeted us right away. She was extremely helpful and showed my wife, who recently has transitioned, how to create perfect brow and help her find the right cosmetics for her needs. Duran was very knowledgeable about the product, honest, sincere and non judgmental. We can't thank her enough for her kindness.
