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March 2024 by Sonicdrama J.
SHOUT OUT TO MAX at the east Bend, Oregon Shell Station. We just stopped to get something to drink and I stayed in the car and MAX came up and very politely asked to wash my front window. We didn't even get fuel! Such a nice experience! Thank you again, MAX! (MAX needs a raise...wink)
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February 2024 by Teknix C
Service wise best gas station in bend! Didn't even get gas they still washed my windows
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January 2024 by zachary paul
Good quality gas, lots of young gas attendants quick to pump gas. They can be very talkative and can take a little longer.
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November 2023 by Georgina Garcia
only place in town I find to have amazing customer service at the pump and in store. get your windows cleaned and gas pumped while you grab whatever you need in store! not to mention this is also the only store I’ve found a KOREAN CORN DOG in bend. it was so delicious and I will always come here for any convenience neederies. thank you!
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September 2023 by Jennifer rivard
While my husband was waiting for me, Ashton went out of his way to come clean our windshield. You don't see good service like that anymore.
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September 2023 by Sierra Woods
I felt so pampered the employees are so sweet
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August 2023 by Cody H D.
This place is a full service gas station as well as a mini mart with hot case. Breakfast items such as biscuits and gravy and mcmuffin style sandwiches, breakfast burritos etc make way for lunch items such as chicken strips and corn dogs. There's also a decent beer selection as well as coffee machines that serve freshly ground brew. The gas prices are a bit high, everything else is normal convenience store prices.
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August 2023 by Amy Fitzgerald
Best service ever! Jim is an Angel.
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March 2023 by Victoria Sicking
Not sure I’ve ever left a review for a gas station but this place goes above & beyond! Everyone is very friendly and provides great customer service
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February 2023 by Chelsea Bergseng
went in to grab snacks before my shift, there were several fiorucci brand salami and cheese packs that expired 02/08 in the fridge. its 02/18. grabbed one that has expiration date of March 22nd, got to work and it's covered in mold.
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February 2023 by Chef Danny
This is another great example of an American business executed exceptionally well.The management and staff are efficient, thoughtful and make you feel welcome. I love this place!
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February 2023 by Danny
This is another great example of an American business executed exceptionally well.The management and staff are efficient, thoughtful and make you feel welcome. I love this place!
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January 2023 by grace noble
I won’t question their costumer service but I will question their business practices. I received a text from an employee that knew me and said she saw I left my debit card. I went in, and watched several employees scatter about to locate where they would have placed my debit card. Placing wallets, ID’s and credit/debit cards under the cigarette cartons is very irresponsible business practices. At first they thought they had lost it. After several employees are looking under cigarettes box’s, they told me they threw it away. Within 12 hours of me being notified, they had threw away my card. A card from the bank that was just across the street. No secure place for important items, no system for communication across employees, all avoidable events. A simple note on my card that they contacted me could’ve prevented this. a secure place to store these important documents perhaps. They didn’t even know if it was disposed of correctly. I can only hope they would be smart enough to cut it up. But alas, I couldn’t rely on their methods of running a business. This discourages me from choosing shell in the future. I want to give it a two but considering the general great service from the gas attendants it gets a boost.
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January 2023 by Erika S.
Best gas station attendant's in Bend. Every employee is friendly and seems happy to be working. Fast service and they always clean the windows.
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September 2022 by Susyn Mckinley
My favorite gas station in Bend!Amazing customer service.Great beer selection with outstanding prices!